We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Civil Engineer

Bowman Consulting Group, Ltd., Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Civil Engineer.

Complaints

This profile includes complaints for Bowman Consulting Group, Ltd., Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bowman Consulting Group, Ltd., Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/23/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company was contracted by *** to install an above ground electrical box on an easement provided to them in my front yard. In the process they damaged my front yard fence (specifically by backing their truck into it when they parked in the ditch.) I have a text from an *** employee that a Bowman representative had promised to have it fixed by OCTOBER OF LAST year. I have sent text after text and email after email over the last several months. The emails provided to me from FPL specifically are "khudson", "rchristman", and "dbrown" @**************************. They will not respond to my emails, though I have received a few texts and a phone call, always promising and never delivering. The fence needs fixed. *** provided me the phone number for **** ***** but he does not call me back or apparently respond to his voicemails. This fence, in its current state is a hazard to the neighborhood with a hurricane season approaching and is a eyesore to this nice neighborhood. the address is **************************. My cell is ************. I emailed all 3 emails, (and texted them) that i will be filing in small claims court of this is not resolved by next month. This is primarily just to break through the current supervisor "ceiling", but I think this BBB report might do the trick as well, so I'm giving this a shot first.

      Business Response

      Date: 02/05/2025

      Bowman Consulting Group **** denies the allegations in the complaint and denies that it is responsible for the claimed damage to Mr. ****** fence.  Further, Bowman Consulting Group, **** is a professional services firm and we do not install or construct electrical boxes.  It is possible Mr. **** was provided our information in error.

      Customer Answer

      Date: 02/05/2025

       
      Complaint: 22850970

      I am rejecting this response because:

      No one provided me Bowman's information to contact regarding fence damage. I have been in contact with no one else. I provided the email addresses already for the people I have been in contact with and last summer they were saying that they would fix it. I followed up in January after they let months and months go by with promises and no delivery, and then they opened a claim with **** without telling me. They also did not tell **** the age of the fence or even when it was damaged and so **** denied their half-done claim. Basically, after promising me for months they would fix it, they decide to shrug me off to Pike and file a claim on my behalf without authorization from me. This was also a fraudelent claim because they gave the wrong details. A bowman truck backed into the fence when turning around in my culvert. If they want to now try and put the responsibility on **** after dragging me along for months, they need to at least give Pike the proper details. It is telling that they did filed this claim with **** without my consent or knowledge after promising me they would fix it for months. 


      Sincerely,

      ******** ****

      Business Response

      Date: 02/18/2025

      Bowman Consulting Group **** denies the allegations in the complaint and now in the rebuttal and continues to dispute that it is responsible for the claimed damages to Mr. ****** fence. As stated initially, Bowman is a professional services firm.  Bowman does not have trucks in this area, does not install above ground electrical boxes, and is not on-site for any installation process. Mr. **** has been advised that PIKE installs above ground electrical boxes for FPL.  If a truck hit Mr. ****** fence while in the process of installing the electrical box, Mr. ****** issues should be addressed by ***********

      Mr. **** was given Bowman's information in error.  In the Rebuttal, Mr. **** states: "No one provided me Bowman's information to contract regarding fence damage".  However, the original complaints notes. :"I have a text from an FPL employee that a Bowman representative..." and that FPL provided him with certain Bowman e-mail addresses. See Complaint.  Please see attached text exchange where Mr. **** also states: "FPL sends me to you" and "FPL gave me yours". See text change with Mr. *********** Clearly, Mr. **** was given Bowman contact information by *** and unfortunately it was incorrect information. 

      Finally, Bowman disputes that it filed a claim with **** on Mr. ****** behalf. Bowman did provide Mr. **** with information on how to contact ***** including name and direct contact information for the PIKE job-site supervisor, to coordinate next steps. Bowman did advise PIKE that Mr. **** was seeking to contact them, however, no claim was filed. See text change with Mr. ***** attached hereto. 

      Thank you for your kind attention hereto.

       

      Business Response

      Date: 02/25/2025

      In response to the 2nd attempt regarding the complaint, please refer to Bowman's response from February 18, 2025;

      Bowman Consulting Group **** denies the allegations in the complaint and now in the rebuttal and continues to dispute that it is responsible for the claimed damages to Mr. ****** fence. As stated initially, Bowman is a professional services firm.  Bowman does not have trucks in this area, does not install above ground electrical boxes, and is not on-site for any installation process. Mr. **** has been advised that PIKE installs above ground electrical boxes for FPL.  If a truck hit Mr. ****** fence while in the process of installing the electrical box, Mr. ****** issues should be addressed by ****. 

      Mr. **** was given Bowman's information in error.  In the Rebuttal, Mr. **** states: "No one provided me Bowman's information to contract regarding fence damage".  However, the original complaints notes. :"I have a text from an FPL employee that a Bowman representative..." and that FPL provided him with certain Bowman e-mail addresses. See Complaint.  Please see attached text exchange where Mr. **** also states: "FPL sends me to you" and "FPL gave me yours".  Clearly, Mr. **** was given Bowman contact information by *** and unfortunately it was incorrect information. 

      Finally, Bowman disputes that it filed a claim with **** on Mr. ****** behalf. Bowman did provide Mr. **** with information on how to contact ***** including name and direct contact information for the PIKE job-site supervisor, to coordinate next steps. Bowman did advise PIKE that Mr. **** was seeking to contact them, however, no claim was filed. See text exchange with Mr. ***** attached hereto. 
      Thank you for your kind attention hereto.


    Bowman Consulting Group, Ltd., Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.