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Business Profile

Furniture Consignment

Beachway & Co LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 6/2/23 we paid for a bunk bed and the business agreed to hold until we got back in town to pick it up. We picked it up in the boxes on 6/4/23. After we got it home we discovered it was 2 different colors, which is no big deal we were going to make it work. 2 nights later we went to build it and the boxes are 2 different beds all together. One is a twin over full and one is a twin over queen. So they are both missing a box to make them a complete bed to build. We contacted ****** and he basically said its not his problem and we should have opened the boxes at the store. But if we opened it at the store we still would not have discovered that until we started to build it (which wouldnt have been at the store) He will not answer us back and we are now stuck with pieces that dont even go together. We tried going up to the store but the employee says we have to talk to him and there is nothing she can do about it.

Beachway & Co LLC is NOT a BBB Accredited Business.

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