We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Furniture Stores

Family Furniture of America, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Family Furniture of America, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Family Furniture of America, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.33

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Elyse S

      Date: 11/20/2023

      Literally stole money from me! Returned defective new recliner that I paid $2000 for. They rewrote a new receipt charging me for things that were given to me, such as a 5box spring and no delivery charge. Then only refunded $1500 , instead of the $2000? How is this possible??? Then told its this amount or nothing???? Senior citizen!!!

    • Clarissa B

      Date: 11/07/2022

      Furniture looks ok but the quality is not what they tell you ( top of the line) also they sell you VIP pet insurance but they dont cover when your pet damages it. So its just a way to make more money on the sale. Very unsatisfactory

    • Mary C

      Date: 08/16/2022

      Wont ever buy from this store again. Received broken chair. It was still under warranty. Instead of getting a new chair they sent a man to fix it. Still not right. Was told it was a mechanical problem.

    Family Furniture of America, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.