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Business Profile

Fire and Water Damage Restoration

911 Restoration, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 3 Customer Reviews

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Review Details

  • Patricia B

    Date: 07/30/2024

    Patricia B

    Date: 07/30/2024

    We had water damage in our kitchen due to a tiny, undetected waterline leak that had gone on for some time beneath the subfloor. We chose 911 Restoration out of three vendors to help us remediate and are thankful we did. Our job site manager **** proposed a more thoroughgoing treatment than the other vendors at many hundreds of dollars below their cost. The job was done successfully, without incident, on budget, and **** provided extra drying time at no additional charge. We live in ***************, **, the ground zero of Hurricane ***, and ************************************************************************************ the storm. Florida is a wild west for companies of this kind because the state doesn't license mold remediation. We feel incredibly fortunate to have had such a good experience.

    911 Restoration, Inc.

    Date: 07/31/2024

    Dear ********, 

    Thank you so very much for your positive feedback! It was truly our pleasure to assist you with your mitigation/remediation needs. We are pleased that you had a great experience with **** and his team. We are also thankful to your neighbor for recommending us to you. 911 Restoration is a Florida State licensed mold remediation company (MRSR#**) and we strive to exceed our clients' expectations. I am glad we were able to provide you with a Fresh Start!

  • Miriam C

    Date: 11/15/2023

    Miriam C

    Date: 11/15/2023

    I had some water damage in *********** ceilings due to my roof leaking. I made a phone call to this company. This very nice young man showed up the next day. He was friendly, polite, and professional. He went from room to room taking pictures and assessing the water damage. He was very thorough and patient in explaining to me the damage caused by the water. When he climbed into the attic, he continued to explain to me what had caused the problem. Its rare these days to get such great customer service. Thank you ****. More companies need to hire people like you. You set the bar very high for customer service.

    911 Restoration, Inc.

    Date: 11/16/2023

    Good afternoon ******! Thank you so much for your glowing review. Your review has been posted to the South ******* location and although we can't take credit, we can pass on your review to our Georgia location. As a premier nationwide restoration company, 911 Restoration strives to provide all of our clients with a positive experience and we are glad to include you as a satisfied customer. Thank you again for allowing us the opportunity to provide you with a Fresh Start!

  • Alexandra C

    Date: 08/02/2023

    Alexandra C

    Date: 08/02/2023

    I live in a small flooded condo in ************, **. There must have been 6 gentlemen trying to ***** my water. Each one was indeed a gentleman. They always called before coming, kept everything clean which was a chore in itself considering what they were dealing with ... nice, courteous, helpful and professional men. Thank you. The job is now done.

    911 Restoration, Inc.

    Date: 08/03/2023

    Thank you so much for sharing the positive feedback! 911 Restoration continuously strives to provide excellent service to each and every one of our clients. I am glad that you had a pleasant experience with our company. We hope that you don't have any further issues, but if you do, we are only a phone call away. Please share with y our friends! Have a wonderful day. 

911 Restoration, Inc. is BBB Accredited.

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