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Business Profile

Traffic School

North Florida Safety Council

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for my class 2 days after my incident happened. I intended to think I could go ahead and put the class behind me before moving. NOPE! An employee told me they can ONLY schedule classes 4 to 6 weeks out. After being told that I didn’t make a big deal out of it. I told myself I would figure it out and be here for the date scheduled. I drove 6 hours to attend my scheduled class. 6 Hours!! I took off work and my son missed school. When I was 1.5 hours away from Tallahassee there was an accident. I had to find a detour just to ensure I had enough time to drop my son off and make it to class. I arrived at the building at 6:01. There was a red truck in front of me letting a guy out as well.He started walking towards the door and so did I. As I started pacing towards the door, my mom yelled out “Your purse, what if they need to ID you” I quickly turned around grabbed my purse and ran to the door. I grabbed the door and it was LOCKED! It was 6:03 pm! I respectfully knock on the door. I peeped through the door and knocked again. I moved down by the windows and started knocking again! After knocking for over 11/12 minutes a black female teacher and a white male come to the door. When they opened the door I explained Hey, You locked the door and I was right behind the guy who got out of the truck. The female teacher says I didn’t see you. I responded whoever dropped him off stopped at the front door, my mom parked to your left. I described how the guy looked, what clothing he had on, the color of the truck, and the items he had in his hand. I did all of that to let them know I did pull in the parking lot at the same time as he did and we both got out at the same time. I explained I was walking towards the door and didn’t have my purse and turned around to grab it because I knew my identification most likely was going to be asked for. I explained how I had just driven 6 hours to be here and if I could be allowed in.
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    Business Response

    Date: 10/03/2023

    Good morning, 

    Due to privacy laws and the nature of our business we are unable to disclose information to provide a response to your request.

     

    Regards, 

    ***** ******* - Executive Director

    Business Response

    Date: 10/05/2023

    Good morning, 


    Due to privacy laws and the nature of our business we are unable to disclose information to provide a response to your request.

    Regards, 
    ***** ******* - Executive Director

North Florida Safety Council is NOT a BBB Accredited Business.

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