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Business Profile

Secondary School

Gold Coast School of Construction Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Gold Coast School of Construction Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Gold Coast School of Construction Inc. has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    • Initial Complaint

      Date:03/21/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 13,2024 I purchased the online home inspector class from this school. According to their website they offer the proctored exam for ************* licensing. They state the exam can be taken ether on campus or online. Upon completion of my course I contacted the school to set up the exam and nobody knows anything about that. I have spoken to 3 different people and got 3 different answers. I was given an email address of an instructor and was told he would reply within 24 hours. He did not reply at all. I contacted **** in ******* to ask about this school and I asked where could I take the exam. They stated no schools are allowed to give the exam. They led me to a third party testing site. This goes clearly against what the website for Gold Coast says. It claims directly that no third party testing centers are needed. This test center charges an additional $225. I have since begun taking another 120 hour course through Internachi at the advice of a Master certified inspector. All their courses are free, ******* highly reccomends them and they have already given me the information where the test can be taken for licensure. Gold Coast has done a poor job of communicating and their website is just absolutely false information. I feel like I was taken advantage of and I have filed a dispute with my credit card company. I would like my money back and I would like them to get their act together so others dont have to endure what I have.

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