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Business Profile

Building Contractors

Paul's Home Pro Service, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tom A

    Date: 07/11/2024

    Tom A

    Date: 07/11/2024

    The guy has no business doing home repairs. He bid the job low and added charges starting on day one. When questioned about it, his reply was that he allows the owner to believe whatever they want so he gets the job, then hits them with "remodeling reality". Tried taking short cuts whenever he thought he could get away with it. When I caught it he blamed his workers and even blamed me for not keeping an eye on what he was doing. Never use this guy. If I could give negative stars, I would.

    Paul's Home Pro Service, LLC

    Date: 04/25/2025


    Thank you for sharing your feedback. We take all concerns seriously and are sorry to hear about your dissatisfaction. Our bid was carefully calculated to be competitive and accurate, reflecting the scope of the work discussed. Unfortunately, a change in the project manager during the project led to communication challenges within your team, which may have contributed to misunderstandings about the process and costs.


    Regarding shortcuts, our team aimed to balance cost-saving options per your preferences while maintaining quality. We completed the job to the agreed standards, and were pleased that payment was received without disputes, indicating satisfaction with the final outcome. We regret any frustration caused and are committed to improving communication in future projects. If youd like to discuss this further or address any unresolved concerns, please contact us directly. We value your input and strive to ensure every client has a positive experience.

Paul's Home Pro Service, LLC is NOT a BBB Accredited Business.

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