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Business Profile

Employment Agencies

Eteam Staffing, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Eteam Staffing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Eteam Staffing, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/20/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of issue : 09/09/2024 In August of 2024, I was offered a position for extractor processor for ******* in ********** OH, with the start date of 09/03/2024. I completed an onboarding process with ETEAM staffing member ***** and spoke with two representatives in *****. I was told to bring two I-9 forms which are ssn and drivers license and even completed my fingerprints in August. I completed the background process at ********************* I completed the onboarding and everything was successful. After, two weeks goes by theres no communication, only to reach out for my direct deposit information. I reached out to three team members, for a start date since September was approaching shortly. Another week goes by and I received an email on 09/06/2024 about my upcoming start date on (09/09/24) and dress code. I appear for the first day on 09/09, couldnt even get passed the security because ***** tells me I didnt complete the onboarding process and I didnt have an ID, so after speaking with *****. She made me aware that this was a mistake made on ETEAM behalf and Ill be able to start 09/10/2024. So I reached out to confirm my new start date of 09/10/2024. And was told, one of them team members entered my *** wrong and they are waiting for the *** to resolve the correction. Two days passes, reached out *****, *******, and Retkha about a new start date, no response. Ive reached out through email and phone numbers, no response. The phone numbers are ********** Mandi, ***************** Varun from eteam, ***************** ******* I am extremely frustrated and terrified about all the fraud and scams that are taking place in todays world. This company has all of my information from my drivers license, SSN, fingerprints, and direct deposit information including routing and account numbers. This company is a scam!!! Do not work for them, this company and team members should be highly investigated!!

      Business Response

      Date: 09/21/2024

      Thank you for taking the time to share your feedback about our staffing company. We appreciate your input, although it seems there may have been some confusion regarding the company you reviewed. We understand that mistakes can happen, and it appears that you may have mistaken our company for a similarly named but unaffiliated staffing company.

      We would like to clarify that our company focuses on providing staffing solutions for the construction industry in *****, *******, and we do not employ contingent staff in the Banking Industry or outside of the State of *******. While we sympathize with any negative experience you may have had, we kindly request that you direct your concerns to the appropriate company so that they can address them directly. This has happened in the past with the following company: eTeam, **** out of NJ (not affiliated with eTeam Staffing, Inc. in *****, **). You can contact them at: ***************************** or 1-877-85-eTeam (38326). 

      Nonetheless, we value all feedback as it helps us understand our customers' needs better and strive for continuous improvement. If you have any questions or require assistance related to our services or industries we cater to, we would be more than happy to help clarify any misconceptions.

      Thank you again for bringing this matter to our attention, and we apologize for any inconvenience caused. We appreciate your understanding and wish you the best of luck in resolving your concerns with the intended company.

      Best regards,

      ******* E. ******
      President
      eTeam Staffing, Inc.

    Eteam Staffing, Inc. is NOT a BBB Accredited Business.

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