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Business Profile

Engineering

Pegasus TSI, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engineering.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a job offer from this company for a remote position and was given a check for $4981.55 to buy the necessary equipment to work remotely. A few days after being asked by my current employer to stay working with them and matching the salary offered I decided to rejec the offer and was told to wire the money back to the company which I did but the company stopped the payment on the check and the HR ***** ****** whom I was talking to all this time stopped replying my message and all thought I called my bank to stop the wire transfers the following day, they have been unable to get it back. I wish someone is able to make the company to return the money I sent back.

    Business Response

    Date: 12/31/2024

    The Complainant was recently targeted by a cybercrime scheme impersonating PegasusTSI. We understand this can be a frustrating and upsetting experience, especially since they lost money in this incident.

    Here's what happened:
    The Scammer used fake websites and email addresses (********************************************************************** and ****************************************************************************) pretending to be a PegasusTSI ************************** recruiter.
    He offered a fake job position and tricked the Complainant into sending money. The wire transfer Image 2198 shows the funds were sent to an individual not PegasusTSI **** PegasusTSI does not have any banking relationships with either ******************* and Trust or *****************
    We are truly sorry this happened. We want to assure the Complainant that this was a scam, and PegasusTSI was not involved in any way.

    We are taking steps to prevent this from happening in the future:
    We are working to shut down the fake websites and email accounts used in this scheme.
    We have placed a warning on our Careers webpage to alert others about this scam.

    We will fully support the Complainant in filing a police report against the scammer. We believe the wire transfer Image 2198 identifies the scammer.
    We understand this does not replace the money the Complainant lost, but we hope this information helps. Please know that we take such matters very seriously and are actively working to prevent similar incidents in the future.
    Please do not hesitate to contact us at HR Department at ****************** (or Option #4) or PegasusTSI contact named in the complaint if you have any questions or needs further assistance.

    Customer Answer

    Date: 01/02/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******** *******

Pegasus TSI, Inc. is NOT a BBB Accredited Business.

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