Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Genetic Testing

Genetic Advocates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Genetic Testing.

Important information

  • Customer Complaint:
    BBB received the following Scam Tracker submission(s) concerning this business:

    - Created February 16, 2022:

    "They called offering free testing with a cardiac test involving a saliva mouth test that was free and was being offered by Medicare"

    - Created January 7, 2022:

    "Called saying Medicare Card renewal needs info. They want to say my doctor should approve medical equipment is needed and they will provide. Charging Government through Medicare. I refused. They even put on line a person stating he is my Doctors assistant and he will approve my need. Free they actually intend to charge Medicare."

    - Created September 27, 2021:
    "They consistently call saying the represent CVS and Walgreens. They even went as far as to ask who my doctor is. The phone number is from Pottsville Pa, but changes each call. They have some kind of generic test that they want to send me I guessing so they can bill Medicare. I keep telling them I don't want anything and they just keep calling back. 2x's today once last night, several time over the past few weeks. I asked to be put on the DO NOT CALL LIST and was told not until it take the test from them."

    - Created September 14, 2021:
    "Contacted me by phone, and posed as connected to my supplementary Medicare Insurance provider ****** ****** ****. Said they sent me information in the mail but I didn't respond so they wanted to verify the address. The man told me the address and I told him one number in the zip code was inncorrect. In total, I spoke to three different people. Each one said it seemed I would qualify for certain genetic testing that would determine if I would be susceptible to heart problems as a result of my Covid innoculation. I don't know how they had certain private health information. The third person to whom I spoke, a woman, also asked for the name of my primary care physician or cardiologist and contact address so information could be sent to the doctor for him to sign off on the test. Then I was to be sent the "test" which I could do at home, if I chose. But they couldn't tell me anything about the test. In reviewing the conversation in my mind, I think they basically were "fishing' for information for solicitation purposes. No money was requested. When I asked who was paying for the test, she said she thought Medicare or other insurance. It was all kind of vague. What made me listen was the initial mention of my insurance company. I really should have suspected something when the first and second person to whom I spoke had thick Spanish accents and I had a difficult time understanding them; however, in the Miami area, the lack of understandable spoken English occurs frequently so it didn't seem that unusual."

Complaints

This business has 0 complaints

If you've experienced an issue

Submit a Complaint

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.