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Business Profile

Hair Styling

Dreadlock Me, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Debra W

    Date: 06/16/2023

    My first meeting with Mattie was on May 24, 2023 for a consultation to evaluate a new dread installation. I brought pictures showing my desired outcome I wanted which was a smaller size dread. As I was not knowledgeable on the dread process I trusted Mattie expertise advise in this process. I was advised that the total cost would be $1000, I paid $500 down to buy the human hair to make the dreads. The installation date was on May 28th.I asked what was the process used to install my dreads. She was rude and told me it was very unprofessional to share with her clients the method.She told me to go look online if i wanted to know the dreadprocess. At the end of the process, I cannot say I was happy with the outcome as my hair didn't resemble anything to the pictures I had showed her. The first day when I got home, my hair would itched constantly. This went on for three days until I reach out to Mattie and explain the constant itching and the rash I got on my cheeks and the back of my neck. She was very defensive and rude with her response and stated I was the first to ever complain about itching of the hair and a rash. I had 3 locticians assess if my installation was done correctly. All three echoed same message that my install was not done correctly. They could see that the way she wrapped more hair around my root it was going to break off my hair. My dreads were big and bulky and barely holding on. I developed several bald spots from the irriation of the synthetic hair. After getting the assessments, I infoemed Mattie that she didn't provide me with the product she stated was real hair and the installation was shoddy work. I told here I want a full refund of $1167.94 which include the $1000 for hair and install and $167.94 for all the maintenance products she recommended. Plus the the $25 for the consultation. I had two options, cut off all my hair or find someone who could save my hair. Mattie advertised falsification of services and products.

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