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Business Profile

Home Electronics

AXXIOS HOME INC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Electronics.

Complaints

This profile includes complaints for AXXIOS HOME INC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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AXXIOS HOME INC. has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/10/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made an investment in this company. I believe this company was a scam.

      Customer Answer

      Date: 10/11/2023

      Via a crowd funding platform(startengine)invested in the company product. After 2022 there wasnt any communication with any of the investors. 

       

    • Initial Complaint

      Date:05/04/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for two control devices with this company totaling $538.00. I still have not received my products. I have been corresponding with the company regarding the delays for some time now. They have since change their name. My last contact with the new company name was in November 2022 when I requested a refund. I was asked to provide my name and order numbers. I later supplied the required and attached information to the company. My last emails (8 or more) have gone unanswered. I am seeking a refund for the total amount or immediate shipment of my devices. PLEASE HELP!

    • Initial Complaint

      Date:08/19/2022

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Backed AtmosHome for their smart home controller product back in April 2019. I contacted them again in May 2020 on ******** notifying them there was no update since December 2019. I received a response from their chatbot that said deliveries would commence in 3-4 weeks. I still have not heard back. Now, I notice they have changed their name and website and are back crowdfunding for the same product. They are now located at https://www.axxios.io. Email: ***************************** I have reached out to see if they reply. Hoping to get a resolution on the status of production and expected product delivery date.

      Customer Answer

      Date: 08/31/2022

      Company contacted me; no resolution but to wait until project completed, timeframe TBD. Axxios was previously AtmosHome.

    AXXIOS HOME INC. is NOT a BBB Accredited Business.

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