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Business Profile

Online Tutoring

Course Expert Help

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Tutoring.

Complaints

This profile includes complaints for Course Expert Help's headquarters and its corporate-owned locations. To view all corporate locations, see

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Course Expert Help has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My daughter is enrolled into the criminal justice program with SPC, she is doing 2 years of college with them and 2 years with ****. She is a very smart girl, has been an honor roll student literally every grading period since the 2nd grade. She has always had High expectations for herself. GPA has been maintained since she began ************ She recently reached out to some people that she thought was a tutoring company. Find out they have got to be scammers. They offered to help her. She is very book smart, but, She is very Naive to other things. She let them talk her into giving them her log in for her SPC account. Anyway she ended up having to tell them she will have to pause on the tutoring services because we ran into an issue with her car and she is now out of $5000 dollars. So she had to tell them she doesn't have any money to continue. They are now saying she still has to pay for prep services. She told them, "well I don't have any money". They are now threatening to send an email to her professor making it look like student misconduct. I am just getting filled in about whats going on. She wants to be so independent, she never told me anything until now because they have threatened her to give them $1500 for doing nothing or they will send the email to her professor for student misconduct and she will get kicked out. Please tell me what we should do from here. She has been crying everyday and worried about her career moving forward. My daughter has never been in trouble and has been dedicated to her future career since she was in the 5th grade. My daughter has already submitted her own work, on her own behalf, with no help.

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