Pet Services
Certified Purebred Microchip DatabaseAbout
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Additional Info:It came to BBB's attention that Certified Purebred Microchip Database has received a pattern of complaints concerning delivery and service issues.
Specifically, consumer complaints allege: the database this company uses is not shared among or affiliated with other pet identification databases; requests for new pet identification records were not registered to the company's database; requests for updated pet identification records were not registered to this company's database or the database of the company who originally issued the pet identification; pet identification tags were not delivered. Consumer complaints also allege refunds were not issued for the paid services not completed.
In December 2017, BBB contacted the business in order to obtain their position but did not receive a response.
In February 2019, the business notified BBB that they are under new management and requested to address their position on complaints that were previously closed Unanswered or Unresolved.
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 4/12/2011
- Business Started:
- 3/25/2011
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- RFID-USA
- PetChipRegistry-us.Info
- Business Management:
- Kayla Boyd, Customer Service Manager
Additional Contact Information
- Principal Contacts
- Kayla Boyd, Customer Service Manager
- Customer Contacts
- Kayla Boyd, Customer Service Manager
- Lee Lesther, Owner
- Additional Websites
- Website 1
Additional Information
- Business Categories
- Pet Services, Animal Identification
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