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Business Profile

Restaurants

Metro Diner Management, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Metro Diner Management, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Metro Diner Management, LLC has 59 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • carolyn b.

      Date: 12/09/2024

      carolyn b.

      Date: 12/09/2024

      Metro Diner has good breakfast, The prices are not cheap like two pieces of bacon for 3.99 you get a pound for that price. But this is what is very disturbing, some of the staff on 12/08 @10am three of us ordered Breakfast the Waitress ********** took our order but we notice she had Extremely long fingernails and her sweatshirt (Blue) was kind of dirty, also she appeared not to be wearing undergarments (BRA) didn't look professional. Also, when she served food, the plates were resting on her sleeve and her nails was touching inside of the plates, so after she placed the food, she wiped her hands on her Velvet brown pants. Working in the food industry for years this is deplorable the staff needs to have clean unforms as well as gloves shorten nails and get a tissue and wash their hands. One visit I ask my waitress a question about an order and her response was "I don't know I just work Here"???? Nice Diner but poor Customer Servers. Maybe the owner should have someone dine in and observe the Staff, and or more Training.

      Metro Diner Management, LLC

      Date: 01/02/2025

      Carolyn, I am sincerely sorry for your experience. So glad we were able to connect on the phone to address your comments - and in person when I saw you next! We appreciate your understanding and look forward to the next time you come in to dine with us.

    • S. C.

      Date: 11/10/2023

      S. C.

      Date: 11/10/2023

      I went to Metro Diner because they had a fish fry special on Friday. I ordered the fish fry special. The waitress charge me the regular menu price instead of the discount price. I notified her and showed her the online ad. She then attempted to correct my bill only to overcharged me for a salad. It was supposed to be free with the meal also. I showed her where it said on the ad that the salad was free also. She got an attitude and basically told me humans make mistakes and walked away from me. This waitress was very unprofessional and rude.

      Metro Diner Management, LLC

      Date: 11/14/2023

      *******,



      We spoke on Friday about your experience here at the Metro Diner in *****. I want to assure you I have spoken to your server as well as the rest of my Staff about ringing up the Fish Fry Friday orders correctly and their professionalism towards guests. Please do not hesitate to call if there is anything further I can do for you.



      Sincerely,



      ***************************

      Managing Partner

      Metro Diner 

      *****

      S. C.

      Date: 11/28/2023

      I would like to Thank Metro Diner for contacting me in a timely manner and showing me that they really care about their customers opinion and feedback. I would also like to ***** the upper management for resolving this issue.

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