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Business Profile

Utility Contractors

Ripa & Associates LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Utility Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/09/2024

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Before moving forward with civil filings within the court , I am advising of the situation. The company has employed **************************** , And provided him with financial gain to continue to abuse me and neglect my 4 month old disabled daughter. Within the civil filings once proceeded , I am asking for Reno to be held accountable .

    Customer Answer

    Date: 07/18/2024

     
    Complaint: 21961629

    I am rejecting this response because:

    Ok to close as I have filed a lawsuit . 



    Sincerely,

    *******************

  • Initial Complaint

    Date:03/13/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Drainage project on ***** Ave was done by RIPA and Associates. The drainage system was to have multiple outlets.The north tie in on Tallfield is tied in to a sidewalk drain (which is full) and not draining any of the stormwater as it should be. This is a defect in workmanship and causing the line that runs to the street south of ******************* to be overwhelmed.

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