Complaints

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• Initial Complaint

  Date:05/09/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 20038129
  
  I am rejecting this response because: I was not provided an individual exercise or diet plan.  I was provided a photo copy of a diet that was plagiarized from ****** (see attached).   As I mentioned in my original complaint , this "doctor"  conveniently placed her hand over the No Refund statement when she was reviewing the price list.  Although I originally agreed to the  bundle, I changed my mind  BEFORE  I left the office!!!.  She charged my card anyway.   She did not send a receipt to the phone I specified, she sent it to my work phone !!!   What is abhorrent is, this doctor believes she is entitled to $ 837.00?!   For what ?!  Again See attached.    She is unethical and , is scamming people.  The way I am experiencing this, the so called "doctor"  relies on people feeling shame and embarrassment about their weight and  about being conned.  She relies on that shame , thinking they wont make a report to the police for fraud.  Just FYI ,  NO NPI OR LICENSE IS LOCATED AT ******* DOH!!!!!!!!.    A reputable doctor would adjust the bill since I am not interested in going forward.    This SCAM artist  is not willing to adjust billing?  She does not consider $407.00 enough money for her supposed consult?!   I don't accept this response. 

  Please see attached document for the "Individual consult"  "Dr" **** provided.  She reports a no refund policy?! She created that policy! She is the one who overcharged my card and now refuses to adjust billing.  SCAM.  

  I  was trying to be reasonable and find a compromise.   If this were a reputable business they would have agreed to a compromise.  It is NOT reputable.
  
  Sincerely,
  
  ***************************

  me she had emailed me the receipt (she did not email it). Dr. **** failed to mention how much she charged my card! I checked my credit card statement and saw Dr. **** had billed me $837.00. That was the cost of the first visit and the 8-week bundle package. I reached out to Dr. **** and she did not return my calls. I sent her an email explaining I did not want a bundle package, I would not return. I requested that my credit card be credited back for the 8 future visits I was charged. I requested $430.00 be credited back to my card. Dr. **** responded to my email with an email. She simply stated No Refunds. Dr. **** has refused to provide credit. I am owed $430.00. To date she has refused to credit me back the erroneously charged funds. Dr. ********************** Weight Management Clinic is a scam. Dr. **** is a con artist and a thief. Her diet plan was a copy of a diet from ******* Dr. **** was not authorized to charge me $837.00. It is my hope to resolve the disputed charge.

  

  Business Response

  Date: 05/18/2023

  Please see the attached word document with response from Dr. ****** Weight Management Clinic in red font. 

  Thank you

  -Bharti ****** MD FOMA Dipl. ABOM (Dr. *********