Reviews
This profile includes reviews for Medi-Weightloss's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2 Customer Reviews
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Review fromT. P.
Date: 11/10/2024
1 starT. P.
Date: 11/10/2024
They checked my blood work when I first started the program, but they NEVER checked again. They had received my medical records so they had access to my medical history. I followed the diet and went every week. At "appointments", they checked my weight, measured my waist & neck, repeatedly tried to sell me products that were bad for me (such as whey protein powder when I'm lactose intolerant), & eagerly billed my insurance. Even with my $25 copay, in just a few months they had completely drained my flex card (which was bad when I needed an emergency procedure a couple months after stopping). The daily nausea I've had years and chronic physical pain became worse. I told them how I felt and that the diet made me feel sicker with all the fat and protein they had me eating, but they didn't listen. They blamed my weight and claimed I was lying about what I was eating even though I showed them it was AS THEY ASKED ME TO. As fate would have it, my PCP retired and my gastroenterologist's office closed around the same time. My new PCP (top of her field MD of internal medicine who is also licensed in bariatric medicine) IMMEDIATELY requested all medical records from all previous doctors and specialists and sent me for lab work, many more tests than what Medi-Weightloss had checked and they were not good. She IMMEDIATELY diagnosed me with multiple things that she said the supposed "doctor" Jessica at Medi should have noticed right away if she had actually looked at my labs when I started. I had way too much protein and uric acid in my blood and there were many signs of a potential autoimmune disease. There were other things that changed or gotten worse in my labs, but the point is Medi DID NOT CARE AND NEVER DID MORE LABS. Sure, they are kind, pleasant to speak to, and are very convincing. The new doctors immediately told me to stop taking the Medi products because there were "too many unknowns" in them and the keto diet they had me on seemed to be slowly killing me!
Medi-Weightloss
Date: 11/14/2024
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear about the challenges you faced while in our care and the impact this has had on your health and trust in our services.
At Medi-Weightloss, we strive to provide individualized, attentive, and clinically appropriate care. It is concerning to learn that you felt unsupported in your health journey, especially regarding the side effects you described, the lack of follow-up lab work, and recommendations for products that did not suit your dietary restrictions. Ensuring our patients feel heard and have their specific needs and medical history considered is paramount, and we apologize if this was not your experience. Regarding your lab results and the medical oversight you expected, our goal is always to monitor our patients health through follow-up lab work and personalized dietary guidance. We regret that this process did not meet your expectation.T. P.
Date: 11/21/2024
Your apology does nothing at all to help me now. Why aren't you doing more than just apologizing?Review fromDonna T
Date: 05/22/2024
1 starDonna T
Date: 05/22/2024
I started on this program. I am a type 2 diabetic. I got very sick and ended up in the hospital with metabolic acidosis. I was only on the diet one week.Medi-Weightloss
Date: 11/14/2024
Thank you for reaching out to us, and I am deeply sorry to hear about your recent health experience. We take concerns like yours very seriously, and your wellbeing is our top priority.
Metabolic acidosis is a serious condition, and we understand how distressing it must have been for you to experience this, especially so soon after beginning our program. Our approach is meant to be safe and supportive for all patients, including those managing conditions such as type 2 diabetes. I apologize if our program did not meet your needs or if it contributed to any health complications.
We would appreciate the opportunity to review your experience further to better understand what occurred and to address any concerns you may have about our program’s suitability.
Thank you again for bringing this to our attention, and please don’t hesitate to reach out directly to us at [email protected] with the name of the individually owned location you attended if there’s additional support we can provide.
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