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Business Profile

Windows

WindowWall LLC

Reviews

Customer Review Ratings

3.66/5 stars

Average of 32 Customer Reviews

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Review Details

  • Review fromLeisa e

    Date: 06/27/2025

    3 stars
    I hired Window Wall to put in two windows and front doors, they seem to be reputable
    this was only five months ago.
    I am not happy with my window or my door. It rained heavily and my new window leaked and my front double doors also leaked.
    This was not a big storm.I hope they will fix these problems before the real hurricane season starts. They stated they have a lifetime warranty. We shall see.
  • Review fromDuncan P

    Date: 06/02/2025

    1 star
    Please Do Not Use this company. They will charm you initially but when things go wrong, they provide every excuse and lie about what they are doing to try and resolve the issue. We moved into the Villages last year and wanted to replace our 20 year old windows. We ordered through Window Wall and they came in 2.5 months to install the windows. Here is where the issues started. 1. They installed the incorrect windows on one side of the front of the house. 3.13.25 2. After many phone calls they eventually agreed to come out and replace the 4 panels that were incorrect. 2 months later they came with 1 panel and it was still incorrect. Meanwhile they want their money and were hounding us for payment even though they had not fished the job at hand. 3. After catching the manager lying to me about dates, financing calls and us being a valued customer I eventually got the BBB involved. Its now June 2nd and we still do not have the correct windows installed. Watch this space for resolution. Again I would not recommend this company.




  • Review fromRyan D

    Date: 01/16/2025

    5 stars
    Great experience overall! Very professional from start to finish. Would highly recommend!
  • Review fromLinda P

    Date: 01/02/2025

    5 stars
    Very professional and very polite. They clean up well too.
  • Review fromSusan O

    Date: 12/27/2024

    5 stars
    The thoroughness of the presentation of what youre trying to sell us was great. The company isnt here just to put a window in. The company process is so refined to make sure it is done right. Its amazing. The attention to detail is something that is just outstanding. Really would recommend them to anyone looking to buy custom hurricane proof windows. This is the best company to get the job done right with the best value.
  • Review fromKenneth N

    Date: 12/16/2024

    5 stars
    Very very knowledgable and professional. They showed they knew what they were doing. Our salesman ***** was great. They kept us well informed every step of the way. The price was right. The crew was very polite and professional. Very happy we got this down with WindowWall.
  • Review fromPat S

    Date: 12/13/2024

    5 stars
    Awesome job, very professional and a pleasure to work with!Did more than I expected , as I had interior damage to my interior frame… Highly recommend!
  • Review fromMonique S

    Date: 12/09/2024

    5 stars
    Really liked the company from start to finish. My sales *** was very knowledgeable. Everyone along the way was super friendly. The installers were great! Highly recommend this company for all of your window and door needs.
  • Review fromSMT T

    Date: 12/06/2024

    5 stars
    We are extremely grateful for the professionalism, outstanding staff and materials used for our window installation 16 PGT. The process was seamless from beginning to end and the installation team was phenomenal and left our project and home looking first rate The quality control portion; last part of the process was also outstanding. **** made sure we were ready for inspection and walked us through next steps. From *****, our sales **** *****, our coordinator and ****, our accounting personeveryone and everything was amazing! We have 10 more windows to install next year and we know we will definitely be back.
  • Review fromDwight M

    Date: 11/25/2024

    5 stars

    Dwight M

    Date: 11/25/2024

    Professional, on time, very friendly. I would highly recommend using this company for your window replacement.

    WindowWall LLC

    Date: 11/26/2024

    Thank you so much ****** for your positive review and recommendation, we sincerely appreciate it! You've got a lifetime guarantee on your project with WindowWall, so if you have any further questions or need anything else at all just give us a call and we'll be happy to help!

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