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Business Profile

Roofing Contractors

EJ Cons & Roofing LLC

This business's accreditation status is suspended and currently under review.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2025

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Roofing company refuses to close the roof permit after completing the work and getting paid the full amount due. had to hire another roofing contractor to bring in to close the permit.

    Business Response

    Date: 04/23/2025

    Wrong roofing company, not our customers

    Customer Answer

    Date: 04/24/2025

    Here is the estimate that was given and approved for the roof replacement at ******* ***********************************************

  • Initial Complaint

    Date:12/30/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people scammed me out of my money and did not fulfill the contract because they thought it was too much work and they stole $6000 from me.

    Business Response

    Date: 01/03/2025

    Im sorry this was not our customer. We were hired through a third-party mortgage company. 
    And we never received any payments from this gentleman Or for the job that hes talking about 

    Customer Answer

    Date: 01/07/2025

    Here I have the evidences such as the receipt of the purchase that the man from the company showed, contract, photo of the sign, response to the complaint from the **** and police report.

    Business Response

    Date: 01/08/2025

    This is the Second time or third time this person makes a complaint. He was never a customer. He never paid us. 
    We never received any funds from him

    We were contacted before he bought the house by a realtor friend of his for a price

    Business Response

    Date: 01/22/2025

    fabricated documents. Ive asked this gentleman too show us proof of payment to us, and he cannot provide that. 
    our attorneys went through this with his attorney before she got off the case

    He had a realtor attorney friend of his sent us a demand letter in our attorney, replied, and she got off the case right away when she noticed that documents were fabricated

  • Initial Complaint

    Date:10/29/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    EJ cons and roofing llc Jimmy Franceschini get roofing permit for my house without my knowlede or permission he get roof permit on June 25 2024 from ********************* roof permit No T24010540 for my house address *****************************************************************************. I called mr. ********************** two week ago he say one my guy pool permit and he will cancel ,but as of today he did not canceled yet i tex massage to ********************** and give all information and explain this is mistake by his company now i try to contact he not answering my call so i request to your help to resolve this matter and canceled roof permit thank you ******* ***** (house owner)

    Business Response

    Date: 10/29/2024

    Sorry about the inconvenience
    We work with a lot of property management companies, and this was a mistake from one of our customers had us to do this Roof

    We wrote the letter to cancel the permit. Were waiting for it to be processed.
    Sorry again about the inconvenience

This business's accreditation status is currently suspended and under review.

suspended BBB accredited business seal

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