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Business Profile

Locksmith

Pros Onsite Locksmith

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Locksmith.

About

About This Business

Pros Onsite Locksmith offers emergency locksmith services, lock installation and repair, key extraction, commercial and residential locksmith solutions. 

Products and Services

Car Lockouts, Lost Car Keys, Car Key Replacement, Duplicate Car Keys, Car Key Cutting & Copying, Key Fob Programming, Transponder Key Services, Ignition Repairs & Key Extractions, Trunk Unlocking, Lock Installation, Lock Repairs & Replacement, Lock Rekeying, Key Duplication, Home Lockouts, High-Security Lock Installation, Master Key Systems, Lock Repairs & Maintenance, Office Lockouts

Years in Business: 1

Business Details

BBB File Opened:
9/12/2023
Business Started:
9/1/2023
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Ahmad Falah, Owner

Additional Contact Information

Principal Contacts
Mr. Ahmad Falah, Owner
Customer Contacts
Mr. Ahmad Falah, Owner
Social Media
Facebook

Additional Operating Hours

Service
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Additional Information

Payment methods
  • Cash
  • Credit Card
  • Debit Card
  • American Express
  • Apple Pay
  • Discover
  • Google Wallet
  • MasterCard
  • Samsung Pay
  • Visa
  • Venmo
  • Zelle
Cash, Credit Card, Debit Card, Discover, MasterCard, Venmo, Visa, Zelle
Refund and Exchange Policy

At Pros Onsite Locksmith, customer satisfaction is our priority. Our refund and exchange policy is designed to ensure a fair and transparent process while maintaining the highest level of service.

Refund Policy

  • Services: Refunds for services are available only in cases where the issue remains unresolved due to a fault on our part. Refund requests must be submitted within 7 days of the service date.
  • Products: Refunds for defective products are available if reported within 14 days of purchase. The product must be unused and in its original condition.

Exchange Policy

  • Defective products can be exchanged for a replacement of equal value within 14 days of purchase. Proof of purchase is required.
  • Non-defective products may be exchanged if returned unused, in their original packaging, and within 7 days of purchase. Restocking fees may apply.

Exceptions

  • Custom-made keys or programmed key fobs are non-refundable and non-exchangeable unless proven defective.
  • No refunds or exchanges are available for lost or stolen items after service completion.

Process for Refunds/Exchanges

  1. Contact our customer support team at [email protected] or call us directly to initiate a request.
  2. Provide proof of purchase and any relevant documentation.
  3. Allow up to 7 business days for refunds to be processed or exchanges to be completed.

We value your business and are committed to resolving any concerns promptly and professionally.

 

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