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Business Profile

Endodontics

Orange Blossom Endodontics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Endodontics.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromVivian C

    Date: 06/20/2024

    1 star
    Customer Beware: I went to this doctor in December of 2023. They were out of my insurance network but it was an emergency. The doctor himself was fine. His office staff is probably the worst Ive dealt with since moving to *******. I knew BCBS would deny coverage for a root canal. But getting them to submit it to BCBS, so we could send it to our secondary insurance, took months. At one point, one of the women submitted a HANDWRITTEN claim which BCBS promptly kicked out. Eventually, after I had to make several visits to their office, they filed the claim. It was then submitted to my secondary insurance which paid a portion of the cost. Mind you, I paid in full out of pocket right after the procedure. At this point, we cannot get them to send us the money we are owed. They wont call us back. When we do manage to catch them they say the check is in the mail. Now, they claim it was sent to the wrong address. I asked them to cut another check for me to pick up. They said it would take weeks. Im so frustrated I could cry. Do NOT do business with this office. They dont know what theyre doing and worse, I suspect there could be fraud involved because here we are six months later still trying to get the money were owed. Just a horrible frustrating experience. I will never visit this practice again. Think twice before you go as well.

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