We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Marketing Software

BRE Leads

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Software.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/05/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up with this company, H333237303738313832**H in early July of this year. I was assured by the sales representative that their Artificial intelligence software would call prospective H3135303531**33313634H which were generated from my ******** ads. I submitted my personal information to validate their claims. The ** followed up, but you couldn&#**;t understand what it was saying. The voice was incoherent. Also, the follow up was very sporadic. I was told the follow up would be every couple of days. I contacted them numerous times to correct this problem was it wasn&#**;t resolved. I have asked them to return my money, but they have refused. They have stated that I didn&#**;t give the system enough time, but their system is flawed and doesn&#**;t work as promised

    Business Response

    Date: 12/09/2024

    Dear ****** *****, 

    Im sorry to hear that our services did not meet your expectations, and I truly appreciate you taking the time to share your concerns. Your feedback is invaluable in helping us improve. Rest assured, our team will promptly reach out to the email address on file to address your BBB communications and resolve your concerns. 

    Thank you. 

    Sincerely, 

    *** *.

     

    Customer Answer

    Date: 12/09/2024

     
    Complaint: 22643231

    I am rejecting this response because: The process they guaranteed me is flawed from the very beginning. The ** software is not understandable when they follow up with customers.

    I put my name as a potential customer and each time I was contacted by the ** I couldn't understand the voice. In addition, there follow up was very infrequent, 

    They recently sent me follow up texts for a mortgage loan. I specifically told them, in writing and on phone calls previously  that I am a investor who buys houses. I have absolutely

    nothing to due with mortgage financing.( I can forward you these texts) They wouldn't give me their corporate address when I contacted then via e-mail. Also you can't add any comments on the bottom of their ads on ********. They aren't transparent. 

     



    Sincerely,

    ****** *****

    Business Response

    Date: 12/10/2024

     

    Dear ******, 

    We appreciate your feedback and want to assure you that a representative has contacted the email address on file to address your concerns. Your time is valuable to us, and we genuinely appreciate your patience and understanding.

    Sincerely, 

    *** *. 

    Business Response

    Date: 12/11/2024

     

    Dear ******, 

    Our team has sent an email to the address we have on file to address your concerns. We deeply value your input and take all concerns seriously as we strive to provide the best possible experience for our clients.

    Thank you for your patience and understanding. 

    Thank you, 

    *** *.

     

    Customer Answer

    Date: 12/11/2024

     
    Complaint: 22643231

    I am rejecting this response because:

    Sincerely,

    ****** *****

    Customer Answer

    Date: 12/16/2024

    I am rejecting this response because: The process they guaranteed me is flawed from the very beginning. The ** software is not understandable when they follow up with customers.
    I put my name as a potential customer and each time I was contacted by the ** I couldn't understand the voice. In addition, there follow up was very infrequent, 
    They recently sent me follow up texts for a mortgage loan. I specifically told them, in writing and on phone calls previously  that I am a investor who buys houses. I have absolutely
    nothing to due with mortgage financing.( I can forward you these texts) They wouldn't give me their corporate address when I contacted then via e-mail. Also you can't add any comments on the bottom of their ads on ********. They aren't transparent. 



    Sincerely,

    ****** *****

    Business Response

    Date: 12/16/2024

    Dear ******, 

    Im sorry to hear that our services did not meet your expectations, and I truly appreciate you taking the time to share your concerns. Your feedback is invaluable in helping us improve. Rest assured, our team has reached out to the email address on file to address your concerns.

    Thank you, 

    Mia

BRE Leads is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.