We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate

Berkshire Hathaway HomeServices Florida Properties Group

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate.

Complaints

This profile includes complaints for Berkshire Hathaway HomeServices Florida Properties Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Berkshire Hathaway HomeServices Florida Properties Group has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/02/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are tenants at ***********************************************************************We have been talking to: ****** ***** Asset Manager- Realtor Berkshire Hathaway Home Services Florida Properties Group ******************************************* Suite 200 (2nd Floor)*************** FL ***** ************ cell ************ off ************ Fax Since we moved into the house on March 22nd, we have submitted multiple written notices about the following problems, including but not limited to: A persistent rat and ***** infestation; Significant maintenance problems, some resolved and some still unresolved per the initial third party move-in maintenance report in addition to our continued email and text requests; The use of unlicensed or unqualified individual(s) to perform repairs inside the property.These conditions clearly violate the landlords obligations under Florida Statute 83.51(1) to maintain the property in a safe and livable condition. We have already provided more than sufficient notice and time for the landlord to correct these issues well beyond the 7-day legal requirement outlined in 83.56(1) and the problems are still ongoing. We moved in on March 22; therefore, we are currently on day 68. The first issues were reported on day 1. We were not aware of the pest infestation until we moved in, and we reported it shortly after within a ******* of today, these issues remain. The landlord and property manager are holding us hostage in the house mandating us to pay a significant amount of money to for early termination of the lease. This is unfair and an extortion under the living conditions we have endured since moving into the house. These issues are well documented via emails, text and photos.

      Business Response

      Date: 06/16/2025

      Dear *** ******** 

      We are sorry to hear that you have had issues since taking possession of your rental property in March. I can assure you that Ms. ***** is adequately communicating with the owner to get approvals necessary for repairs. I want to stress that we are the management company, not the Owner of the property and have to secure approvals on most items prior to ordering any work to be performed. At times, securing this approval takes additional time or explanation. Ms. ***** feels she has been expeditious and attentive to your repair requests and has worked diligently to provide you with resolutions. Please keep in mind, many repairs do require your presence for access. The pest control items were scheduled, but unfortunately the appointment was missed. 

      Regardless of these processes, as you know based on your discussions with Ms. ****** the Owner has agreed to allow you to break the lease and vacate the premises by July 31, 2025. 

    Berkshire Hathaway HomeServices Florida Properties Group is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.