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Business Profile

Singing Lessons

Music of Life Music Lessons

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Singing Lessons.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    What the business is committed to providing you: Singing Lessons The nature of the dispute: I was overcharged for singing lessons. He did not charge me $20 as advertised (I didn't notice the sign (I have a picture of the sign) until after I paid) but instead, I was charged $70 an hour for four lessons and $20.00 for song sheets that I never received. I was treated as if my time wasn't valuable by constantly rescheduling the singing lessons and the last straw was when he didn't show up for my appointment knowing that I have a disability that causes pain the longer I stand/sit so I asked for 30min sessions but he pushed for an hour. We talked about my disability and how hard it is being black and treated bad in ********** and as a Russian he agreed that even he has been treated wrong so I thought we were going to have a good relationship but he to degrade me when he got angry by yelling how can someone on disability afford singing lessons. I let him know that I raised my kids and as an empty ****** now, singing lessons was supposed to be a gift to myself and help me get out after being locked in after the pandemic. He's rude.Whether or not the business has tried to resolve the problem: **** would not give me a refund when I confronted him about the overpayment and after not showing up for our session. He asked me to wait around the mall for an hour or so until he could make it but my pain level would not allow me to do so. Also, I had to take an uber ride to the mall and back home for $20. He tried to get me to come back but after seeing him pee in a cup and dump it in the mall trash can, I didn't want to and I didn't like that he raised his voice at me for a long time when trying to talk with him over the phone so I told him that because he's yelling that I would only contact him through email, which I did. I have all the emails and text conversations.Account/Order/Tracking Number: I have a picture of the receipt that **** wrote down on a post-it note.

Music of Life Music Lessons is NOT a BBB Accredited Business.

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