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Business Profile

Roofing Contractors

Tri Peak Roofing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

This profile includes complaints for Tri Peak Roofing LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tri Peak Roofing LLC has 2 locations, listed below.

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    • Tri Peak Roofing LLC

      8075 Delaware Dr Weeki Wachee, FL 34607-2104

    • Tri Peak Roofing LLC

      632 W Jefferson St Brooksville, FL 34601-2533

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/27/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We had a 3 1/2 ton AC unit installed in July 2023. Two days ago our heat went out and there was this awful smell of like burning wires. The business kept ignoring me and would not get back to me and then sent his brother to my house who is not a licensed technician or a licensed electrician and all he did was tell my husband that we needed a new breaker. In the meantime, we did our own investigation Because we know this was there and found that the disconnect box was completely melted and couldve caught my house on fire they are still ignoring me. I was told that everything was warranty and that will be taken care of and paid for it is 27 outside right now and we're freezing and nobody is helping us.

    • Initial Complaint

      Date:05/29/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 8, 2024, we paid Tripeak $7,200 dollars for the installation of a roof. We were told the remaining $7,200 was to be paid once the roof was installed.On May 22, 2024 roofers arrived and, without contacting anyone inside, began working. At roughly 5:30 PM, the roofers completed installation and left without contacting anyone in the residence. A pallet of tiles was left in our driveway.On May 28, 2024, at 7:51 AM, we were texted an invoice, and then at 9:23 AM, we were contacted by text:"Good morning ******* this is ****** the owner of Tri Peak Roofing. I have tried to reach out to you a couple of times along with my secretary and business partner to collect final payment on your roof. your roof has been completed for over a week now you've not responding to anybody at the office for final payment if we do not hear from you by the end of today 330 before our office closes we're going to have to place a lien on your home along with a foreclosure letter, i hate to do this, but we have no choice when you're not answering us. Please call me at this number or ******* at the office. We're trying to get paid for the job we've done if there are any issues with the roof please notify us. We're starting to get a little worried."We received no voicemails, texts, letters, or direct contact from Tripeak Roofing about the remaining balance until May 28.At 11:45 AM on May 28, 2024, a Tripeak rep arrived to receive the balance owed. An hour later, someone from Tripeak picked up the pallet of tiles.At 12:14 PM on May 28, 2024, we were again threatened by Tripeak via text:"Have your husband call me ********** the negative review is unessary when we have called u multiple times with no answer and u blame no one has ever called u I called u twice today no answer but u seem to answer the lein text I sent u will be sending the info and the slandering review to attorney for next steps we did a good job no need for a defamation review please take it down."

    Tri Peak Roofing LLC is NOT a BBB Accredited Business.

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