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Business Profile

Tractor Works

Samson's Land & Tractor Service, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I met **** at a neighbors house post Helena ********** My neighbor just had her walls cut up from the floor 2 feet. **** was there when I went to see the walls that another person, ***** had cut up. He reviewed with me this is the standard minimum to be cut after sea water enters your home, I had approximately 4 inches. ***** was unable to do other homes but vouched for ****. **** and I went to my house and agreed to have him cut the 2 feet from the floors and also begin removing hardwood floors. I left during this bc of my 86 year old mom and my dog. When I returned, he said they were having problems pulling the hardwood floors so would only finish one room. The day after completion I looked at my walls and he had only pulled off some of the baseboards, not all of them. Said to let them air dry and mold would die. After speaking with other neighbors and Servpro they informed me it is a minimum of 2 feet. After paying **** for a job NOT done, I had to hire someone else to remove the floors and cut the 2 feet of drywall throughout my home. He also showed me where black mold and green mold were growing in my walls and floors. He did reimburse me $2000 but I am requesting an additional $1000.00 as I could have easily pulled off my baseboards, and they didn't even pull them all. I am requesting this due to the fact we were breathing this and I could have hired someone sooner to remove the walls and floors.They did remove a king size bed, mattress that got wet from the flood and did remove hardwood floors from one room.He sent invoice to my email after I paid him, which was in complete disagreement to what we did agree to!I am enclosing pictures of what he did vs what should have been done according to FEMA!He didnt even remove all the baseboards, pics included, like he states on his invoice.

Samson's Land & Tractor Service, LLC is NOT a BBB Accredited Business.

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