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Business Profile

Farm Equipment

Everglades Equipment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Farm Equipment.

Complaints

This profile includes complaints for Everglades Equipment's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Everglades Equipment has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Everglades Equipment

      138 Professional Way Wellington, FL 33414-6391

    • Everglades Equipment

      2017 NW 16th St Belle Glade, FL 33430-1203

    • Everglades Equipment

      1335 Neptune Dr Boynton Beach, FL 33426-8403

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/11/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to dealer because battery in new ***** 3000 Generator was no good. I waited for them to call ***** and they said it was under warrantee. I filled out the warrantee papers and work order. They said the mechanic would have to check it out. After about three hours they said it was ready. I gave the battery to the parts manager and left. They called me and said they unbolted my generator and to come back and fasten it down. The mechanic remembered the problem but said he didn't check it but they told me it was ready and would have my battery when I got back. When I came back about 30 days later, they were closed for a meeting. I had forgotten about the battery and went back sometime later and said they knew nothing about it. The girl that filled out paper work was no longer there. I figured they were a large dealer in many locations they would be trustworthley . This was at ********* location. I don't know what they are trying to pull but they don't have my battery or a new battery. They offered me a battery at cost. ***** called them and the girl told ***** that I didn't leave the battery but she wouldn't have known because she didn't handle the ordeal. I didn't get any paperwork like any car dealer until the job is complete.

      Business Response

      Date: 05/14/2024

      To Whom It May **************** have searched our company records for ****************** name, address and phone number and found no work orders or parts tickets.  Based on the customers statement we would have had his ***** generator in our possession which means we would have opened an work order.  Without a record of the repair my response is limited to, I am willing to help in anyway possible.  It should be noted batteries are warrantied differently from machines as per *****'s warranty statement which is 1-year on the battery. 

      If ************** would like to contact me directly so I can help resolve his issue my email is:  ***********************************

       

      Thank you,
      ***

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