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Business Profile

Screen Enclosures

A B Rescreening Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/23/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner of the business came to our home and informed us that he could install a full lanai for $24,000 dollars and that it would be installed before February 14, 2023, he insisted that we would need to put $10,000 as a deposit, which we gave him a cheque for and he cashed the next day. AB rescreening then came back to our home the next week and took down the remaining lanai that was standing and put up half a gutter and said they would be back in a couple weeks to finish the job. When they didnt show up we began to call the company and leave messages to find out the status and never received any return calls to inform us if there was a delay or problem. We have been leaving messages every other day for the last two weeks to get a response and have not heard back from AB Rescreening. We are at a loss as what to do next

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