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Business Profile

Cargo Containers

Sea 2 See Island Shipping LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 5, 2023, I delivered some household items, food, toiletries, clothing and shoes to ********************* the manager of Sea2See shipping at *************************************************************************************. Both of ** packed all the items in a carton box which was to be shipped to ***********, *******. The box was to be delivered to my mother *****************. She assured me that it would take two weeks to get there. The end of November I called her to inquire about my stuff and she says she has in idea when my mom would receive the box. I have been calling her until this day and she hasnt been answering her phone or returning my calls.

  • Initial Complaint

    Date:03/22/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 24,2022, household articles and appliances were picked up from residence for shipping to ******* in November, 2022. I was informed by *********************( proprietor) that my goods would be in ******* for November 2022. *************** informed me that the container was not stripped. She told me that it would be ready by mid December 2022. My family and I flew to ******* again. We did not receive any appliances/ household items. I am still awaiting to receive same. Several efforts and attempts have been made to obtain my times or locate them but this have been futile.

    Business Response

    Date: 04/06/2023

    Dear ***********************,

    Thank you for bringing this matter to our attention. We are sorry for any inconvenience that you have experienced. We are doing everything we can to resolve the issue as quickly as possible.

    As it stands, the portion of goods that you are concerned about is currently in ******* awaiting clearance from the wharf. Please see attached documents for confirmation. Yes, we understand that length of time since this container with the second half of your goods is of concern to you. We are currently experiencing some delays, but working hard to get final resolution within the coming week of April *****th, 2023. 

Sea 2 See Island Shipping LLC is NOT a BBB Accredited Business.

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