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Business Profile

Landscape Contractors

Lopez Landscaping & Design LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Timothy M

    Date: 01/30/2025

    I would re-think twice before using this company to do any work on your home. I will say, they did an amazing job on our landscaping, BUT, when asked if they could also replace our fence for us, they told us they could do it. Well, the project did not come out well. Not even a month after having the fence up, our door started to lean to the right which was then causing it to rub up against our fence. We contacted the owner (*******) about the issue and was told "The door worked fine when we finished it"... Our old door was more than 20 years old with NO ISSUES, and the door they put up didn't even last a month. On top of this, he never came out to look at it, just tried blaming us for it. So, after a month of no response from him nor anyone coming out to look at it, we ended up getting someone else to come look at it and fix it. We wanted to make sure it was not our fault and turns out, it was not our fault. Found out that they did not put enough concrete in the pillars that are holding the door up, which then made the door push to the right. On top of this, the new company that came out also noticed they did not put enough concrete in the pillars holding our fence up as well. Our whole fence is wobbly, which is not safe if a hurricane comes through. This is a huge safety concern. All we wanted was for him to come out and take a look, but instead, we got blamed for it, and then no one ever came out to look at it. This left us no choice but to get someone else out to fix it, which we now have to pay for. I would do your research and look around for other companies to work on your projects. On top of all of this, communication with the owner is horrible!!! If you decide to use them, Goodluck and I hope the project turns out how you want it. Oh, by the way, don't ask to change things during the project or you'll get asked to buy it yourself because it's an "inconvenience" to them.

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