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Business Profile

Aluminum Fabrication

Blue Coast Aluminum, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Aluminum Fabrication.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJoshua B

    Date: 04/17/2023

    1 star

    Joshua B

    Date: 04/17/2023

    Horrible company!!! Signed a contract May 13th 2022. We are 11.5 months into the job I was told would be 90 days and they are still not complete. They took 50% of the money up front for no work for 11 months now want more payment. Do Not use them, mistake after mistake!!!!!!!

    Blue Coast Aluminum, Inc

    Date: 04/18/2023

    Dear *********************,


    We are sorry to hear about your negative experience with our company. We understand that the delay in completing your project has been frustrating for you, and we apologize for any inconvenience caused.


    We take customer feedback seriously, and we appreciate you bringing this to our attention. We understand that you were expecting the project to be completed within 90 days, and we apologize for the delay. Our team has been working diligently to complete the installation, and we are happy to inform you that we are now on-site and working to complete the job. We expect to have the installation completed by the end of this week, and we will make sure that it is done to your satisfaction.


    Regarding the upfront payment, we understand that it may seem unfair to have paid for work that has not yet been completed. However, as per the terms of the contract, the initial payment was necessary to cover the cost of materials and resources required for the project.


    Thank you for your patience and understanding, and we apologize again for any inconvenience caused.

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