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Business Profile

Inheritance Funding Company

Inheritance Advanced, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Inheritance Funding Company.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Advance was paid in full in may of 2024. Was told that release would be sent within 30 days which would be June 2024. It has been over 30 days and was told release would be sent by end of last week. We are currently in a new week and release is still not sent and they are not returning calls or even answering the phone.

    Business Response

    Date: 06/24/2024

     

    We apologize regarding this delay. The attorney on the case requested the release be notarized as well as signed.

    This process and the customers additional attorney requirement have now been completed. We were in constant communication with the customers attorney and have now completed and processed the release.

    All parties will have the release in their ( inbox) possession at the close of business 6/25/2024. 

    Sincerely,

    ***********************

    Customer Answer

    Date: 06/26/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

  • Initial Complaint

    Date:02/25/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took out an inheritance advance in July 2023 and paid it back in full on January 11th 2024. I paid it back before the 180 day timeframe and am due a refund that was supposed to be paid out to me within 30 days. I have contacted the business several times only to be ignored. I would like to file a complaint and Im requesting my refund due to me. I have included correspondence with the company as well as the paper saying if it was less than 180 days my price was only $9750 so I am due $2600 back out of the $12,350 I paid to them in January 11th. Thank you.

    Business Response

    Date: 02/26/2024

    *********************;

    Business Response

    Date: 02/27/2024

    *********************;

    Business Response

    Date: 02/27/2024

    The customer was provided the payoff statement. Our company was repaid. We sent the customer instructions and a form for her to fill out in order to get her rebate.

    She didnt complete that form and get it back to us until yesterday 2/26/2024.  Her rebate was delayed waiting for her rebate funding instructions to be signed and sent back to us. Now that we have it she will get her rebate within 5 business days.

    Business Response

    Date: 02/28/2024

    The customer was provided the payoff statement. Our company was repaid. We sent the customer instructions and a form for her to fill out in order to get her rebate.

    She didnt complete that form and get it back to us until yesterday 2/26/2024.  Her rebate was delayed waiting for her rebate funding instructions to be signed and sent back to us. Now that we have it she will get her rebate within 5 business days.

    Customer Answer

    Date: 02/28/2024

    I was not ever given refund instructions UNTIL I notified BBB. As soon as you got in contact with them suddenly I got an email with my instructions. Of course as soon as I soon as I received the email I completed the document and have received my refund. I will not take the blame for them NOT contacting me until now. What person in their right mind refuses to fill out a document to receive money they are owed? I accept that this is closed now that I am paid but will not agree to their statement. Please have them send you a copy of the sent email that I supposedly disregarded. 

    Customer Answer

    Date: 02/29/2024

     
    Complaint: 21345581

    I was not ever given refund instructions UNTIL I notified BBB. As soon as you got in contact with them suddenly I got an email with my instructions. Of course as soon as I soon as I received the email I completed the document and have received my refund. I will not take the blame for them NOT contacting me until now. What person in their right mind refuses to fill out a document to receive money they are owed? I accept that this is closed now that I am paid but will not agree to their statement. Please have them send you a copy of the sent email that I supposedly disregarded.


    Sincerely,

    *************************

  • Initial Complaint

    Date:09/13/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company has sent me 5 solicitations for loans against future inheritance since the death of a family member in June of 2023. After receiving the second notice in July, I called the company and asked to be put on their do not contact list. I also asked them not to send any more letters. Since then I've received an additional 3 mailings. I find their practices highly distasteful soliciting people who just lost a loved one.

    Business Response

    Date: 09/14/2023

    We apologize that these marketing materials have upset you. This service has helped many people over the years. We have helped heirs save their estate homes, fix up the estate homes and get them ready for sale, pay for funeral cost, and pay for unexpected bills during the probate process.

    The probate process is very tough on families. They not only have lost a love one but sometimes they really need to get some liquidity during this process. We never mean to upset anyone only help.

    We will take you off our mailing and contact list. Please allow for at least 30 days as campaigns are cycled through every month. Again, we apologize for upsetting you. 

    Sincerely,

    ***********************

    Customer Answer

    Date: 09/14/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:08/01/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My trust fund went missing and every bank account that I had all at the same time they were all even allowed to use loan companies such as this one and I've called several times I even have access to the account numbers and don't know how to access the money? When I call they have my information and I let them know identity thieves have been stealing my inheritance and non- profit, ***, pod/itf , and others most were turned to Bitcoin and moved through API transactions that I don't even know how to use. Can you supply me with my records and transaction history please. .

    Business Response

    Date: 09/06/2023

    **************,

    I appreciate your situation but unfortunately, we have no record of you, an estate tied to you or any other family member. We cannot share information that we do not have and your facts that you have in the complaint are vague at best. We never ignore any legitimate inquiry from customers, executors and or the probate attorney involved with the estate. We complete a high level of due diligence, background checks, and confirmation process with attorney's/trustees prior to any advance given. If you have further facts regarding the estate, and or these transactions, please feel free to contact our servicing department. They can be reached at *****************************.

    Thank you,

    ***********************

    President & CEO

  • Initial Complaint

    Date:07/25/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent this letter to the company directly and notified the Probate court of **********, ** of this company misrepresenting their business as connected with the Palm Beach probate court. Advanced Inheritance **************************************************************************************************** July 17, 2023 ******,Please regard this letter as a formal notice that I do not want to receive any more unsolicited and predatory flyers from you or Advanced Inheritance. I have now received 3 of these deceitful letters in which you misrepresent yourselves as connected with the probate court of *******. Your practice of showing Pay to the order of through the address window and stamping Probate Documents Enclosed or Final Probate Distribution on the envelope is fraudulent. I have called the Probate court in ******* and informed them of how you have contacted us, and they have made it clear that you are in no way connected with them. They have suggested I have my lawyer file a harassment lawsuit if this continues. I would add that my sister, ***************************, has also been annoyed with these fliers and may send you a comparable notice. If I get one more of these, you will hear from my lawyer. Remove my name from your mailing list!Dr. ************************* *********************************************************************************

    Business Response

    Date: 07/25/2023

    We will remove you and the heirs in the estate from our mailing list. 

    it may take two cycles before you no longer receive any more.

     

    thank you,

     

    ***********************

    Customer Answer

    Date: 07/26/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

  • Initial Complaint

    Date:04/14/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 31, 2023 I recieved a letter from Inheritance Advanced Solutions, my Grandfather passed away on August 20, 2022, I know I'm supposed to sell a third of his house, but probate's already dealt with.

    Business Response

    Date: 05/10/2023

    I am happy to review this situation personally. As the *** I am always concerned and want to resolve customer issues. If this is a contract dispute I am happy to talk through the issues. If it is something other I am happy to walk through that as well.

    Please feel free to contact me directly at ************.

    best,

    *********************;

    President & ***

    Customer Answer

    Date: 05/17/2023

     
    Complaint: 19938077

    I am rejecting this response because:

    Sincerely,

    *************************

  • Initial Complaint

    Date:02/14/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    have previously asked and reported to BBB to have Name/Address removed from mailing lists

    Business Response

    Date: 03/07/2023

    We apologize and you have been removed. 

    Customer Answer

    Date: 03/07/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution, as long as no further letters are sent to my address, is satisfactory.  Any further correspondence will be reported to BBB.

    Sincerely,

    *************************

  • Initial Complaint

    Date:11/22/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beginning this year, this company has been sending me letters in the mail asking me to accept probate services from them. My father passed in October, 2020, and I have already settled his estate with my family and do not have any lingering business. I called their number in September 2022 and left them a voicemail asking them to close a case and identification number they gave me, and to not send any mail or contact me via phone. This did not stop them from attempting to call me in October 2022, and they have continued to send me three letters since that call. I received a letter in the mail today, deceptively and incorrectly titled as "Hurricane Probate Relief Program" on the envelope, but the inside contents continued to ask me for my patronage with my father's estate. The title of this letter is extremely questionable too since I do not live in nor have I ever lived a state that is affected by hurricanes, and neither have my family or any deceased family members. This business is predatory, and I want them to stop contacting the families of deceased people to use their services, and to addtionally stop sending deceptive mail if this is a new practice of theirs.

    Business Response

    Date: 12/18/2022

    We will ensure that this person is removed from our mailing list. As to us being a predatory company, it could not be further from the truth. If they took the time and reviewed our website they would see many customer testimonials where we helped so many people in difficult positions. We have helped customers save their homes from foreclosures, helped many people have the liquidity to actually fix up the homes inside the estate, pay for outstanding estate liabilities and even in some cases help with the funeral expenses for their loved ones. We understand this is a very tough time for people going through probate and they have lost a loved one. We also understand they may not need our service but for those who do it is invaluable. We hope this customer accepts our deepest sympathy for their loss and again, we will remove them from our marketing outreach programs. 

Inheritance Advanced, LLC is NOT a BBB Accredited Business.

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