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Business Profile

Transmission

Aamco Transmissions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/28/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to AAMCO to be serviced because my car was running hot on 11-1-2021. They stated that the car was running hot because my transmission needed to be replaced which was told to to me by one of AAMCOs Workers ***, he reached out to car shield for me and told them that my transmission needed to be replaced. From that point AAMCO was in possession of my car until I picked it back up on 12-10-2021 and I paid $1,537.30 using my debit card. Then I went to get a oil change on 03-26-22 with valvoline and they stated that fluid from the transmission was leaking and oil as well, and I did not have any type of leak before leaving my car to be serviced with AAMCO. I then took my car back and was charged $1,175.03 and the transmission still remained a problem. I have all documents proving my car was serviced at AMMCO and I have documents from when I got my oil changed as well. On 06-21-2022 I went for another oil change and it was reported to be that after paying twice for a transmission that fluid is still leaking. After speaking with the Owner of AAMCO *** told me that they were not going to fix my car and that I would need to talk to my home owner insurance, and while my car was under the care of AAMCO my amp and speakers were stolen from my car. The owner refuses to let me see the security footage or replace any stolen items or the cost of the service that they didnt fix. And have me sign to consent for the charges knowing they didnt fix anything. I currently only have videos of the transmission leaking no photos. AAMCO convinced me that it would be best to cancel car shield and told me that car shield would cover the total service cost, but I then could put they only covered half. After confronting the owner with my issues he told me that I am not welcome to come back to his shop again and he wont be fixing anything. After major issue is that my registration from my car was stole the same time my Amp and speakers were taken.

    Business Response

    Date: 10/13/2022

    see attached

Aamco Transmissions is NOT a BBB Accredited Business.

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