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Business Profile

Stone Setting

West Orange Pavers, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mauricio M

    Date: 12/05/2022

    Mauricio M

    Date: 12/05/2022

    Do not use this company! Accepted a proposal for some pavers previously bought in this same company because info was send by my GC .company said ,send me a picture and he responded, I have it . He send the wrong product with a different color and he still making excuses that he send the right one just by a picture . He is no a person to trust anything by the phone . This company doesn't loose from their mistakes , they want to have customer to take full responsibility of their mistake and charge you good amount of money for restocking and delivery . this company does not help .

    West Orange Pavers, LLC

    Date: 12/07/2022

    I have refund the Balance to Mr. ********, after we pay for Pickup the Materials. + Restock fee.on the amount of $266.15, I explain to Mr. ********.The picture was sent was the same material that was sent. When I went to the site I notice that the size of the pavers where wrong and not the color. I believe that was the right amount to refund. The Check that I sent as been already deposited . .
    So I was under the understand that it was all ok!!

    Mauricio M

    Date: 12/07/2022

    Terrible customer service ! Don't assume that because I deposited the check I was happy with you .
    You need to take responsibilities on your side, you didn't even ask for measurements, do you think I know your work ? you are the company that need to advise your client and no desperate sale the wrong material . Good luck with your company sir .

West Orange Pavers, LLC is NOT a BBB Accredited Business.

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