Reviews

This profile includes reviews for Store Space Self Storage's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Store Space Self Storage has 56 locations, listed below.

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  Store Space Self Storage

  330 E Crown Point Rd Winter Garden, FL 34787-2998

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  Store Space Self Storage

  94 Old Tower Hill Rd Wakefield, RI 02879-3724

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  Store Space Self Storage

  950 Phenix Ave Cranston, RI 02921-1122

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  Store Space Self Storage

  1030 S Erie Blvd Hamilton, OH 45011

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  Store Space Self Storage

  3927 Brown Park Dr Hilliard, OH 43026-1151

Review Details

• Review fromTiara G

  Date: 06/16/2023

  1 star
  I have tried to speak to the manager about the issue of getting mice in my unit all of sudden it’s poop every where on my stuff and the ground and it’s a dead mice probably more I can’t even really go in to get the rest of my stuff out because of what’s all in it now,I have contact corporate office they claim to not have the access of info of what to do about it, as well as the in store manager acting nonchalant about the matter I ask for my unit to get clean up and the mice remove and yet still no resolution very dissatisfied in how things have been lately as well as prices keep going up all of sudden when this was not what I sign up for. I need something done about this immediately!!

• Review fromBatai P

  Date: 01/05/2023

  1 star
  I have a storage unit at this location. Yes, my balance is outstanding 583.00. I provided them with 2 money orders total $350 until I get pay. The money orders were dropped on January 1 and today January 5 I received an email to move out because full payment was not received and they will return payment. Why will you return payment, if I have a balance. I need the corporate office and BBB to contact me ASAP. The management there are very rude and unreasonable.

• Review fromCasey M

  Date: 11/24/2022

  1 star

  Casey M

  Date: 11/24/2022

  Raised prices from $23/month to $52 per month within a little over a year. The building has mice which will damage your stored items, and the building takes no responsibility other than forcing you to buy their insurance even if you already have your own. The roof leaks into units, and the front door has been broken for months preventing access to stored items (and preventing move outs). "Climate controlled" is used very loosely with temperatures ranging from 40 degrees to 90 degrees. Literally the worst storage facility I have used or heard of.

  Store Space Self Storage

  Date: 12/20/2022

  We are very sorry to hear of your experience at our property and would like to discuss the claims of your rating with us. We try to offer our customers a clean, safe and secure storage experience. I reached out to you and left a voicemail today at 1:10 EST. I hope that you will call me back so we can discuss your dissatisfaction with our service. I would like to see how we can turn your opinion of us around.

  Casey M

  Date: 12/20/2022

  The business did indeed respond and is taking objectively drastic steps to improve the property. Everything in the review remains true, but hopefully they will improve it in the near future.

• Review fromS. L.

  Date: 10/08/2022

  1 star
  My son had a stole and was in hospital over 12 days. They could not identify him. This organization lost his license. Terrible ! There's more ! Every time we go to pay his bill so he doesn't lose everything, they keep raising It like it's a joke. They've buy a different lock on unit and lost key. They now want us pay to have it cut and if not asap I everything is lost. What a scam. ! Outrageous makes me sick

• Review fromKris T

  Date: 08/04/2022

  1 star
  Renting two storage units at Store Space Self Storage in Sanford (**********************), Florida.
  The automatic gate has been not working since April 2022. The on site management has been coming up with every possible excuse on why the security gate is not working (the storage grounds are wide open to anyone who wishes to enter).
  On site management only offered a one time credit for each unit (renting two units) back in May.
  During this time frame there have been several individuals running through my storage building late at night creating a unsafe environment to be in.
  At this time I am paying top dollar for a secured storage area that has a broken main security gate in a high crime are.