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Business Profile

Data Storage

Highwinds Network Group Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/17/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is asking for my personal financial information and threatened to continue contacting me until I comply with their demands. I have notified IPVanish / Highwinds Network Group that I do not use their service and need my personal information removed from their servers. Albert D***** replied that without providing my personal financial information, "our notifications will not stop". I would like this report filed against this company for the personal harassment that I have been threatened with.

    Business Response

    Date: 06/23/2022

    Business Response /* (1000, 5, 2022/05/24) */ Thank you for your letter to Highwinds Network Group. We believe this complaint has been misdirected to Highwinds. Highwinds does not have a customer by this name and is not involved in the matters alleged.

Highwinds Network Group Inc is NOT a BBB Accredited Business.

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