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Business Profile

Irrigation

Conserva Irrigation Of Winter Park

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I agreed to their "spring tune-up" which cost $20.25. The technician came out and said that he would have to fix a sprinkler head to run the system. He never went over the cost or that it would cost anything; he never explained exactly what needed to be fixed (also fixed a "pipe leak"). He finished the tune-up and I was then sent an invoice for $275.25. This included the $20.25 but charged me and additional $250 for the repairs without providing me with a written estimate and/or having me agree to the cost.I called to dispute the charge. The first ***** I spoke to agreed with me that I was only paying for the tune-up and that I should have been given a proposal for the repairs to physically sign. However, she then got the supervisor on the phone who basically told me that I was out of luck after offering me a 10% discount. She gave me the 10% discount which brought the bill to $247.72 (****** over what I agreed to).

Conserva Irrigation Of Winter Park is NOT a BBB Accredited Business.

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