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Business Profile

New Car Dealers

The Volvo Store
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Volvo Store's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Volvo Store has 2 locations, listed below.

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    • The Volvo Store

      1051 W Webster Ave Winter Park, FL 32789-3033

      BBB accredited business seal

    • The Volvo Store

      PO Box 2930 Winter Park, FL 32790-2930

      BBB accredited business seal

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Brynden F

      Date: 05/28/2024

      Brynden F

      Date: 05/28/2024

      just now Where do I even start My experience with service and sales was very underwhelming. Service has zero customer service skills and their labor charges are unreal. Sales customer service is even worse. Its so bad you would've thought they don't want to make money. And then after my service I get an email from a ******* asking me how I felt about my service experience BEFORE I receive their survey, I responded to that email in detail about my issues and still never got a response, that was several weeks ago. Of course after I sent that email, I never received the survey because they are trying to save their numbers apparently. As someone who grew up in a volvo family, my grandfather owned his own volvo shop, it was nowhere near the volvo experience I was expecting.

      The Volvo Store

      Date: 05/30/2024

      Good mornning ******* Thank you for taking the time to post this review, I had looked into your sales experience with us and show a lot of contact with you regarding a purchase but you encountered some credit issues we were unable to move forward which we informed you via email and replied to the positive that you understood? I also took a look at your service visit and you had two batteries replaced and a fuse but declined the other work needed Our labor charges are competitive in the market and I am sorry you were alarmed by this Please feel free to contact me discuss further ************* The Volvo Store

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