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Business Profile

Car Window Tinting

TNT Window Tinting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A few days ago I had my car windows tinted at the *** business. The day I went to pick up the car I was charged $ 400 for the tint work. I was told by the employee that they charged me an additional $160 from the original price of $240 because I had requested to have the whole front window tinted instead of just the front window visor. I paid $ 400 total for the tint work done on my car. The next day I respectfully requested *** management to consider providing a partial refund of $50 because the employee failed to inform me prior to doing the tint job about the additional $160 cost to tint the entire front window. The day I went to pick up my car I paid the total fee charged of $400 dollars to avoid any issues but I feel i was overcharged and the worst thing is that I wasn't given prior notice about the additional charge of $160 prior to the employee doing the work. On or about Jan 4 the *** manager called and made threats stating that I was extorting his business for a service he provided. I simply replied to him by saying that I had the right as a customer to make a claim for services rendered. I informed the manager to stop accusing me of extortion. I still believe that this business should offer a $50 partial refund based on the above-mentioned facts.

TNT Window Tinting is NOT a BBB Accredited Business.

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