Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furniture Stores

Woodstock Furniture & Mattress Outlet

Reviews

This profile includes reviews for Woodstock Furniture & Mattress Outlet's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Woodstock Furniture & Mattress Outlet has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Woodstock Furniture & Mattress Outlet

      100 Robin Road Ext Acworth, GA 30102-1951

      BBB accredited business seal
    • Woodstock Furniture & Mattress Outlet

      10 Central Plaza Rome, GA 30161

    • Woodstock Furniture & Mattress Outlet

      7100 Douglas Blvd Douglasville, GA 30135

      BBB accredited business seal
    • Woodstock Furniture & Mattress Outlet

      2700 Cherokee Pkwy W Acworth, GA 30102

      BBB accredited business seal
    • Woodstock Furniture & Mattress Outlet

      100 Robin Road Ext Acworth, GA 30102

      BBB accredited business seal

    Customer Review Ratings

    3.67/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKaren B

      Date: 01/31/2024

      5 stars
      *********************** is the BEST sales person ever! Will never use any one else:) My new living room furniture was delivered today! Love the furniture and the delivery guys, ****** and ****** were OUTSTANDING!! Great guys and very professional! I highly recommend Woodstock Furniture Outlet to anyone looking for a great purchasing experience! Thank you to everyone at Woodstock Furniture Outlet!!!!!! I am a customer for life ????????
    • Review fromTara B

      Date: 12/31/2022

      1 star
      On 12/29/2022 my furniture was scheduled for delivery between 130pm-0530pm. The drivers(2) showed up within the allocated time. In fact they called 20 minutes before arrival time and the name on caller ID states ************** is the driver. I showed ************** the front door is where he can enter to deliver my sofa and love seat and set it up in the empty den. You have to pass another 36" hallway door to enter the den .This is where ************** started too get frustrated, because he preceded to bring in the loveseat wrapped with all the pillows attached. I politely told him that he needed to remove the pillows in order to get through the door. He disagreed and took the door off the hinges and eventually needed too remove the pillows for the loveseat too fit. After that he was sure that the sofa was not going too fit and asked was there another way to my den. I said yes but that way was not prepared for them to bring furniture thru. I called my husband and was explaining the situation to him when ************* started talking to me disrespectfully and my husband heard everything. The other gentleman that was with him did not intervene. I was at the back of house calling the store, ************** goes in my home thru the front door WITHOUT PERMISSION and puts the loveseat back on the truck and was going to pull off if my husband and son had not been pulling up. ************* leaves the sofa and loveseat in my driveway. I finally talk to *********** a store manager who was sympathetic about what happened and refunded my delivery charges, but that just didn't sit right with me. This person should not be allowed to behave the way he did this day. This person was rude very disrespectful and he didn't even put back up the door he took down. I hope you company do a little more vetting on who you let into people homes. I am so close to bringing the furniture back and asking for refund.
    • Review fromDiana S

      Date: 09/08/2022

      5 stars
      Recently bought a chair and salesman was *****, who is personable, patient and helpful. The new show room is very nice and lots to choose from. Enjoyed my experience.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.