Complaints

This profile includes complaints for 2HIREaContractor's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  2HIREaContractor

  5940 Highway 92 Acworth, GA 30102-2333

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  2HIREaContractor

  5230 Ferry Creek Ln Acworth, GA 30102-2534

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/21/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In March 2021, we contacted 4Seasons about covering our patio. 4S put us in touch with *****, owned by ***************************, who they said does 4S work in this area. We signed the contract with 2H on 8 Apr 2021 and paid a $15k+ deposit. Work didn't start until November 2021. My 2H contact, ********, told us the roof panels were in ******* and our project should be completed within a couple weeks. Then for the next couple months, she kept telling us they couldn't do anything else until the roof panels arrived, even though she had said they had already arrived in November. They finally went up in Feb 2022. I could go on and on, but there isn't enough room here. For 22 months now we've heard many excuses, even outright lies. Many different workers, many of whom didn't seem qualified at all. We've paid out so much more than the original estimate, paying 2H over $35k, then also having to pay for all the materials and the workers directly (what did we pay 2H for exactly?) Then a few months ago ******** said we should pay workers through 2H or they won't guarantee the work, after she specifically had told us to pay the workers directly all that time! 2H blames the workers, and the workers say 2H are bad news. We'll go for weeks or even months without any contact. Weve had a different contractor and electrician take a look at what 2H has done, and they said much of it needs to be completely redone. The roof is at the wrong angle, for starters. It still leaks, and the window has never been installed, so all the electrical work has been exposed to the elements. Electrician said the new breaker box 2H installed needs to be replaced - scorched area in the back - it's a fire hazard. After trying to be patient and understanding for almost 2 years, we still have an unfinished mess, so we've had no choice but to talk to our attorney. It's been a 22 month nightmare. Wish we'd looked at BBB in the beginning.

• Initial Complaint

  Date:01/21/2023

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Alternate Business Names 2HIRE.US,LLC mobile app ********,llc 2HIREaHandyman 2HIREaContractor 4seasons2HIRE ********************** Owner/Sole Proprietorship *************************** Date of Contract 4/16/22 Job ID *************** Proposal #**** Amount of Contract $25,355.00 Initial down payment ********* ck#**** 4/16/22 2nd payment to pay workers ******** ck#**** 7/9/********** was to convert a screened in porch into a sunroom. Demolition and framing started approximately mid-May2022. All materials from demolition were never removed. The job was not professionally done well. Workers had to do over some of wood that should have been treated wood but was not. I was told in May by ***** that windows had been ordered and it would take 5 weeks for windows to come. Several weeks went by but no workers showed up. By October no windows and no workers after delivery of bricks twice wrong color. After several emails, text messages and phones calls and none returned, ***** had to be that contractor that was up to scamming customers. I am a 70 year old that has no money to waste. ***** has scammed several customers and should be stopped now. It is unfortunate that he does not have the integrity to create a brand for his company. In this case the consumer has got to take it to the next level. *************************** the contractor should be put in jail for scamming customers. I have hired another contractor to complete the job and we are almost done. So many months wasted waiting for ***** to do the right thing. Not in his DNA

• Initial Complaint

  Date:10/04/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We hire this company a little over a month ago. ***** came out to the house to give us an estimate and to see if he wanted to take the job. He took the job which consisted of tearing up decking, putting down sand, aggregate, and brick, hanging a tv and mount, hanging an awning, moving an electrical outlet, painting a couple of ceilings, and fixing a small 2x2 hole in the drywall. He asked for a 65% down payment and stated he would get us on the schedule. We did not hear back from for a couple weeks, and it took forever to get in touch. Each time we were met with excuses on why no one could come out. Finally, the painter came out, and after he was done, we found out that we had to pay him even though we put a down payment on everything already. Basically, we paid double. After they demoed our deck, we stopped hearing from *****. After a strongly worded email he contacted us and advised that he would come out to the house and complete all other projects while waiting on the brick to be delivered. He never came, and it took 5 days just to get in touch with him. He told us he was not coming out and that he wanted to wait until the brick was delivered and do everything at once, which is not what he said. This company is very shady, and based on reviews on FB and BBB, something is up. I feel like they are charging double, and the way ***** is running his business, is suspect. To have someone take our money and then for all purposes, not do a thing with that money is a bit weird, but then when you add on the fact that he does not respond to calls/text/email, it makes it look a lot more suspect. Based on all other reviews of customers having similar issues, I feel like this company should be investigated at the very least. We understand the current state of supplies, but we now have a porch that has no decking on it whatsoever, the painting left paint all over the inside of my house, and nothing else has even been started. Thanks for your time