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Business Profile

Mortgage Banker

Perform Financing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Banker.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/10/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought my house on 2-1-2022 and the person I bought it from interdust me to the mortgage company now I never missed a payment and so in April I got a letter from them saying that they don't have home insurance on file so i send a copy of it and then they texted me and said that is not the one they won't and they told me to go to a local company so I went to state farm and got it through them and they tried to contact them and get the information but could not get in touch with them and on May 21,2024 my payment came back to so i tried to call and no answer so i went to ******************************************************************* where the office supposed to be at and when I walked in this guy told it's only a post office box so i left there and took that drive to **************************** A ********************* to speak with the man that i bought the house from and ask him what was going on why did he send my payment back and not answering my calls and texts and he said he won't his house back and I ask how can he won't his house back when I have not missed a payment and he said you have not paid for ***.june, July so i told him you send back *** and i am here in June and he said after July is over he was putting the house up for forcolse and I told him I got cash in my pocket and put it on the desk and he would not take it and said they will believe him before they believe me so get out of his office so i been trying to see if this company is legit along with State farm we could not find anything no website are nothing so i been trying to get help to see what really going on

    Business Response

    Date: 07/31/2024

    See attached.

Perform Financing LLC is NOT a BBB Accredited Business.

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