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Business Profile

Apartments

Flint Ridge Apartments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a resident at Flint Ridge Apartments ** *********. For months I have been asking the proper manager and maintenance man about removing the mold from my bathroom and fixing my toilet. I haven’t been able to use my own bathroom and every time I ask for an update they have excuses. The maintenance man will come over and look and he will state he will be back and never show up. I have had this problem before and had to wait almost 2 months for them to do anything. This problem has occurred again and now I am waiting again for a month. I also have a problem with my laundry door that haven’t been fixed for 6 months. My front door is not sealed correctly and proper manager was suppose to order weather strips and I have been waiting 3 months on that and continue to have bugs crawl in under my door.

    Business Response

    Date: 10/03/2024

    I have contacted a plumbing vendor for her toilet. Everything else listed will be taking care of by maintenance on tomorrow.   

Flint Ridge Apartments is NOT a BBB Accredited Business.

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