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Business Profile

Construction

David Hancock Construction and Flooring

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    David was paid to complete a roofing job for us. He was supposed to find a roofing company to complete our roof. He had just employees of his do our roof and they did not do it correctly. We had a respectful roofing company come look at the roof and it was done so wrong. They put caulk in between the shingles and edges instead of actually putting the roofing shingles down. We have contacted David multiple times and it has almost been a year and David still has not come to fix the roofing problem. There have multiple attempts to call and text him with no avail. He says he will come “this week” and never shows up. He has constantly been giving us the run around but never finishes the job or does it correctly. All we want is to have the roof completed so we can sell our home.

  • Initial Complaint

    Date:07/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In **** ** ****, I entered into an agreement with ***** ******* to remove old windows, repair sash as necessary and install replacement windows. He did most of the work but forgot to repair an upstairs sash. He promised to come back and finish the job, but he never did return. I have called him a dozen times and left messages, but he never returns my calls. After asking around, I understand this is common to him. He will complete most of the work, accept payment and never return.

David Hancock Construction and Flooring is NOT a BBB Accredited Business.

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