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Business Profile

Nuts

Sunnyland Farms, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Donna B

    Date: 11/22/2024

    They are the bomb. Products are A1. Used ******** last year by mistake and they were awful. Rotten and tatted like plastic shipped in. Sunnylands pecans are the absolute best! Pure top of the line!!!!!!!

  • Joseph R

    Date: 01/16/2024

    Last year I placed three Christmas orders on Dec.7/22 with Sunnyland Farms, unfortunately two orders ( order #****** and #****** ) weren’t delivered until Jan./23 after numerous attempts by me to have them find the orders that they had lost. I filed a complaint with Better Business Bureau and they replied that they had sustained a kitchen fire on Thanksgiving Day and that was the reason for the delays. They never mentioned that they had also lost the orders. They replaced the delayed shipments and issued refunds, but the surprise of the Christmas gifts was lost.
    I continued to receive emails from Sunnyland Farms, and decided to give them another opportunity since I had previously enjoyed their products. On Dec. 13/23 I placed an order ( order #****** ) online expecting that the recipient would receive it before Christmas. When I received my credit card statement on Jan./24 I was surprised to see that they had refunded my account on Dec. 14/23 for the amount they had billed me on Dec. 13/23. I called Customer Service to ask why Sunnyland Farms didn’t have the decency or courtesy to notify me that they had canceled the order which was a Christmas gift, and I was informed that because I had filed a complaint with BBB the previous year they had canceled it.
    The strange thing was in their reply to my complaint with BBB they ended it with “We are grateful you allowed us to serve you and hope you allow us to do so again in the future”. I have had no problems with what I have previously bought from Sunnyland Farms, but I find it sad that they would operate with such a dysfunctional order department that directly affects their business.

Sunnyland Farms, Inc. is BBB Accredited.

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