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Business Profile

Brewers

Jekyll Brewing, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Jekyll Brewing, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jekyll Brewing, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/21/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, I was a former sever/ bartender at jekyll brewing. The business was recently shut down due to bankruptcy. ******* ******** (Owner of jekyll) knew for six months that we were going down hill and on may 4th 2025 the managers told us with 1 week notice that we would be closing down on may 11th. This was hard enough knowing we had to find new jobs in the span of a week. While we worked for the last week we thought everything was going to be fine and move onto other positions. On wednesday May 14th we were suppost to recieve our last pay check for the days april 22nd - may 11th. We usually get paid on a bi weekly basis, ******* ******** told our manager not to do pay role, so that we could lump in the two week pay plus the last week we were open. Come to find out we have not been paid and we were suppose tp be paid on may 14th 2025. Please help us resolve this issue.

    • Initial Complaint

      Date:04/20/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 16th, 2023 at approximately 12:30 am, my significant other was denied entry to this place of business, despite having been of legal age and having proper identification to prove so. The establishment claimed that they were unable to allow entry, because her identification was oriented vertically.

    Jekyll Brewing, LLC is NOT a BBB Accredited Business.

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