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Business Profile

Data Analytics

NLB Services

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for NLB Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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NLB Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/07/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      NLB Services is contracting layer between *************** Services ( a foreign company) and an American citizen (**** *****). *** has not paid **** ***** for services provided to *******************, for the month of December 2024 (partial) and January 2025 (complete). A total of ****** is due and no request for payment has been responded to by *** and NLB services who have the contract are not helping to resolve the matter. Please help by getting this matter resolved. Sincerely **** ***** ********************** **************

    • Initial Complaint

      Date:05/15/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a contract with Next Level Business Services, Inc.Next Level Business Services, Inc. will release the payments within thirty-five (35) days from the receipt of Agencys invoice and Client approved timesheets.I submit my last invoice on March 3, 2023 and expected to receive it on April 7, 2023.Today is May 15, 2023 and I have not received my final payment.My company ************** Services Inc.73 days since I submit an invoice.

      Business Response

      Date: 06/20/2023

      We are sorry to hear about your unpleasant experience. At NLB Services, we greatly value our candidates, employees and clients and strive to ensure a seamless onboarding process. We apologize for any inconvenience caused due to recruiter's unavailability and lack of response. 


      Please contact us directly at ********************* and we will be happy to assist you further and address your concerns. We appreciate your patience and understanding and hope to have the opportunity to make things right.

    • Initial Complaint

      Date:10/24/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was hired through a recruiter and Paperwork done with NLB service for NTT Data Remote Client Technical Support Associate. I had a Microsodt Team interview with 2 people from NTT Data, did onboarding, and even took a drug test. As of today, Monday, 24th, my employment was supposed to begin. However, when it came to my start date, my recruiter's email was disabled >>*******************************************. Not responding to text from this number ************** --All kinds of forms had to be filled in, void bank account information, SSN, checks had to be provided, and I had to upload my license and I-9 forms. What type of Identity Theft is this ,am broke why target a mom that need a job with a negative bank account, wasted my time and money. My car broke down.I had to get a Uber that cost $30 dollar for 5 minutes away that took 2 hours to come as I live in small town, to do a drug test. I bought equipment to do well at my job which made my bank account negative. I have emails and text to prove this.??????also as I have lupus this is taking a toll on me

      Business Response

      Date: 04/18/2023

      We are sorry to hear about your unpleasant experience. At NLB Services, we greatly value our candidates, employees, and clients and strive to ensure a seamless onboarding process. We apologize for any inconvenience caused due to recruiter's unavailability and lack of response. 

      Please contact us directly at ********************* and we will be happy to assist you further and address your concerns. We appreciate your patience and understanding and hope to have the opportunity to make things right.

    NLB Services is NOT a BBB Accredited Business.

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