Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gift Store

Great American Days, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gift Store.

Reviews

This profile includes reviews for Great American Days, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Great American Days, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromChristine G

      Date: 09/19/2024

      1 star

      Christine G

      Date: 09/19/2024

      Beware: this business is a SCAM. They take your money, and then don't offer a way for people to redeem their gift certificates. We received a gift from our parents for the **************** experience, and when we went to redeem the offer on their website, it said there were no dates available for us to book. We then tried calling them multiple times and we were put on hold for ~2 hours and never actually got ahold of a sales associate. I'm convinced that this is part of their "business" model - making it so hard for gift recipients to actually use their product that most people give up. This is fraudulent, deceptive, and should be investigated by the *************************** I'm also currently looking into filing legal action against them to get a full refund.

      Great American Days, Inc.

      Date: 09/20/2024

      Hi *********,Im really sorry to hear youve had trouble getting through to us at the call center! If its easier for you, feel free to email our support team at ******************************* theyll be more than happy to assist you.Also, when you call, you can always leave a message, and the team will get back to you as soon as possible. I took a look through our system, but I wasnt able to find any emails or voicemails under the email associated with this review or under your name.Thanks so much for reaching out, and I hope we can get things sorted for you quickly!
    • Review fromElisa L

      Date: 10/26/2023

      1 star

      Elisa L

      Date: 10/26/2023

      I was gifted a $100 gift certificate for this company and have looked multiple times for things to do (in different states even while I was traveling) my options were a $50 pedicure which is outlandish or a $250 hot air balloon ride (which I cant afford the rest). Needless to say, the voucher expired a year later because I literally couldnt find anything to do. So Im out $100 of a gift from my wedding for an adventure to do. Horrible website. Nothing to choose from. And completely over priced. I wish whoever gifted this to me did the research beforehand and just gave a standard gift card!!!!

      Great American Days, Inc.

      Date: 10/30/2023

      Hi *****, I'm sorry you haven't found anything you want to do. We'd be happy to honor your voucher even though it's expired. We charge the same price as the vendor who offers the service, so if there is a spa that is local to you that offers a pedicure for less that is in either our network or Spafinders or Spa Weeks (there are over ****** of them) then we should be able to get you booked in. If you let me know you're location we can send you options.
    • Review fromAaron L.

      Date: 11/16/2022

      1 star

      Aaron L.

      Date: 11/16/2022

      What a terrible company. It's borderline a scam. I'm fact I'm not ruling out the possibility of this being a total scam. You can never get a hold of any customer service to actually redeem your voucher. Thus worthless. I have called daily for the past 26 days and sent at least 10 emails. Not a single response. 0 star business.

      Great American Days, Inc.

      Date: 11/17/2022

      I'm sorry that you've had such difficulty in reaching customer service. We, like many companies, downsized considerably during the pandemic and have since struggled to recruit as the business has returned. We've had a notice that you'd like to cancel your certificate through your points provider, which we've agreed to do. However, we would also like to send you your voucher by email for your appointment on Saturday so that you can enjoy it on us as an apology.
    • Review fromBen S

      Date: 08/13/2022

      1 star
      They sell gift certificates to companies that are not affiliated with them. They over estimate the value of their gift certificates. Its next to impossible to get someone on the phone. Dont buy from these people.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.