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Business Profile

Mailing Services

Garudavega

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/07/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Delivered wrong package with my invoice but the items are from another persons package, my package worth 25k rupees is missing and garudavega has been least helpful in resolving and refunding the amount. Very poor service and unprofessional staff.

  • Initial Complaint

    Date:05/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    US customs is stopping all shipments from Garudavega as there is no *** attached. Gardudavega doesnt knw what is *** and how to fill it.Everyone should stop sending their shipment through Garudavega else it will be held by customs

  • Initial Complaint

    Date:06/01/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Garuda **** is not reimbursing the cost of items plus shipping costs for the items lost. the items were shipped by seller to ************************************* **********************************************, ** ************************** transit.Garuda **** has partnered with *** to deliver the shipment, I am not getting a right feedback and solution from *************** regarding reimbursement of actual costs, leave about insured amount that needs to given to sender/receiver.below are the details :***: tracking: ******************************************************************************************* Garudavega Tracking# ******************************************************** *** CLAIM ID Case# ********** Appreciate if BBB can help resolve this issues and ensure I get my actual costs

  • Initial Complaint

    Date:09/02/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Garudavega picked up articles from my home in ********* and packed them into two boxes. These were new items (with invoice) being shipped for a function here. The **** 1Z63XV820428683620 , 1Z63XV820426428838. One of the parcels was lost at the *** hub. *** will not engage with me on the claim as *************** is the sender. They under invoiced the value of the goods (to save on costs) and now *** will only pay the lower amount. They have consistently under-invoiced goods despite my asking them to put full value. I have provided them an invoice of the articles that they picked up and i am being given the run around for over a month now.

Garudavega is NOT a BBB Accredited Business.

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